Check in was quick and easy with very friendly staff. Just as an FYI there is no elevator. Not a huge deal for us, but could be for others that may not know. We were disappointed that the pool was not well maintained. It smelled like dirty dishwater and was so cloudy. It put a damper on the trip. The beds were firmer than my taste but comfy. LOVED the pillows! AC worked great as did the fridge. The room was clean. The shower curtain wouldn’t stay pulled even with using the magnets so water got all over the floor. Overall good experience & would stay again, just wouldn’t bank on the pool being up to snuff.