建物自身が古くなり、外観をよくする必要があるが、今はスタッフの対応や サービスでその欠点がカバーされている。しかし、それは利用した人にしかわからないので、計画的に改装されたら良いと思いました

静かで、中心街にも地下鉄ですぐなので便利。 サウナが熱くなかった…。

地下鉄駅、パス停から近くて便利でした。部屋も広くて清潔でした。朝食のハムやチーズサーモンがとっても美味しかったです♪スタッフもとてもフレンドリーで快適なホテルステイでした。

サウナがあってよかった

非常にリーズナブルな感覚。 温度は少し欧州っぽく低いがサウナ完備は最高！ ロンドン中心からは少し離れており暗くなってからホテル周辺は歩かない方が良い点は留意点

I used the hotel for my pre flight stay. It is a bit far from the city centre, but convenient enough to buy foods(200m to tesco, 300m to M&S). Front staffs are friendly, greeted to my small children with smile every time we walk through the front desk. Gym and restaurant were not available due to Covid-19. Breakfast was so general as in the UK. There were 2 selections, pancake and English style. Sometimes with maple, but others were without, so it seems there was no manual to serve...

無料でアップグレードしてくれ、 バスタブ付きのお部屋でした。 お部屋はソファ、デスク、ベッドもあり、 広く快適でした。 朝食は、コロナのためテイクアウェイでした。クロワッサン、ヨーグルト、イングリッシュブレックファースト等でした。 飲み物も充実してました。

綺麗で日中は日本語対応スタッフもいて滞在しやすかったです！

閑静な住宅街のようで、周辺の治安は非常に良好な印象でした。 駅から少し歩きますがほぼ平坦で問題ありませんでした。 チェックインもスムーズで、ロビーにはコンセント付きの デスクもあり、PC作業等に向いています。 併設のイタリアンレストランも利用しましたが味も良く 冬場で寒かったですが23時まで空いているため助かりました。 簡単なバーもあります。 朝食は3日間同じ内容のビュッフェですが種類もそこそこあり 味も良好で滞在中は飽きませんでした。ティー・コーヒーは注文形式でおかわりは不明ですがアイスラテは追加料金でした。 建物自体は少し古いようですが個人的にはあまり気になりませんでした。エレベーターが少し遅い。 キングサイズベッド1台の2名利用でした。 シャワーブースにはドアがあり、水圧もそこまで悪くなかったです。 コンセントやデスク、洗面所の棚スペースなど ちょっとしたところが便利に感じました。 バルコニーもありましたが1階だったためあまり使っていません。 値段が高くない時期にはまた利用したいと思います。

Todo excelente

In general terms the stay was pretty good. Clean room and washroom. Staff was really friendly. Room for improvement in the breakfast, but wasn’t bad either. I recommend it.

Had a great stay!

Great rooms, very comfortable. The location was very practical to visit the city. The swimming pool could benefit from a renovation, and the hotel could invest in a better restaurant (both the quality of the food and the service should be higher in such a hotel to match the standard of the rooms).

We were checked in to a different room to what we booked with two queen sized beds rather than one king size. As two tall people we needed the larger bed! We were unable to change rooms as we were Whole hotel was worn and needed a refresh/better maintenance. Room was ok, lots of signs of wear and tear, stains on carpet, weathered mirrors. Showerhead was full of black mould and I cleaned it myself as best I could. Balcony advertised was literally standing room only so not worth mentioning or using to justify a higher price! Air conditioning was minimal and not much of a difference. Pool and gym facilities were again old/tired and unclean (not like the photos) so we didn’t use them- they were one of the reasons we booked the hotel in the first place and feel like the advertisement for the hotel is misleading! I also booked to have a massage in the spa but ended up cancelling that because I had seen the disappointing facilities. Floor one ice machine not working and filtered water tap covered in limescale, both accompanied by a foul stench. Several staff members were close to it and aware of it but the situation remained unchanged, despite it being 30 degrees in London this weekend! All staff were polite and helped where they could, but I certainly wouldn’t stay there again especially for that cost. What was supposed to be a treat for my husband’s birthday was a disappointing visit where we were unable to use the “facilities”. Have had nicer stays in an Ibis or Travelodge!

A great stay, easy to find and quick check in. The room was excellent, clean, quiet and cool in the hot weather.

The room was immaculate clean and the restaurant had a great choice of breakfast and the chef was happy to prepare whatever you wanted. The staff were super attentive and very friendly.

The room was clean and beds were comfortable. The breakfast was delicious and so convenient.

Apart from a computer issue at check-in, which was dealt with very well, all smooth. Room was clean, big and had amazing air conditioning (it was very hot outside).

Great stay

Decent hotel with lots of services (restaurant, spa, parking), a little away from the center of London. Good place to stay if you are looking to drive close to London while avoiding the congestion charge.