掃除がされていない日があった。日によってアメニティが揃っていなかった。

駅が近く観光に便利でした！

駅からホテルまで近くて、何処に行くにもアクセスが良くて便利です。 ただ、最寄りのグロースターロード駅にエスカレーターやエレベーターが無いのでスーツケースを持ち運ぶのは少々大変です。 ホテルのスタッフは親切な方が多く、英語が苦手な私たちにもゆっくり丁寧に話してくれて助かりました。 設備としては、シャワーの水圧が弱めだったり、トイレの水の流れが弱めだったりします。 アメニティーはシャンプー、コンディショナー、ボディーソープが付いています。 お部屋にお水とコーヒーや紅茶も用意されていますので、ホテルの紅茶やコーヒーを持参していたポットに入れて日中持ち歩きました。冷えた体を温めたり、節約も同時に出来て一石二鳥でした。 朝食も種類が豊富で、おいしかったので、子供たちも喜んで食べていました。 チェックアウトの時間帯にエレベーターが2機のうち、１つが修理で使えなくなっていたため、非常に混雑したのは困りました。 それはたまたまだと思うので、それ以外は快適でまた利用したいと思える素敵なホテルでした。

During my stay, the elevators were not in service. I should use stairs even when I brought my big suitcase.

good

立地が良く、とても便利な場所です。唯一残念だったのが冷蔵庫がないところでした。

Good location

チェックインまでに1時間待たされたのでそれをクレームしたところ、スイートルームにアップグレードされました。スイートルームはメゾネット式で2階建てだったんですが、1階のテレビはつくけど、2階のベッドルームのテレビがつかなかったので、寝ながらテレビを見ることができませんでした。また、シャワーやベッドルームは2階ですが、荷物は1階から入れるので、荷物を取りに行くのが却って面倒になってしまいました…。 あと、こちらの部屋はたまたま長いこと空いていたのか、コップが少し汚かったり、タオルが埃っぽかったりしたので、掃除を頻繁にしている部屋をアサインしてほしかったです。

清潔で広かったです！

15時のチェックインに40分待たされました。部屋は、まず金庫が開けられず。前の宿泊した方がロックしたまま。電球は、一つ切れていて、つかない。テレビは、コンセント🔌から外れていて、なぜ？と思ったら、リモコンも本体スイッチが故障で切れないためのよう。この金額払うなら、もっと部屋の管理が行き届いたいいサービスが欲しい。二度と泊まる気は、しないし、友人にお勧めもしない。

Perfect room and location for family of 4 visiting London

Good location for sightseeing

No complaints

The hotel has a great location next to the Tube. It has the Secret Garden which are beautiful tea spots. We got the mini suite which had a first entry with a desk, mini fridge, tv, console under the TV for clothes to be put in and a round breakfast table with 2 chairs. A wooden stair case wraps up to the second floor which also has an entry. Note- no privacy walls (it’s a loft). And the bathroom is located upstairs. Upstairs features a closet with 3 tiny shelves. There is a wall mounted TV upstairs and no console/cabinet/dresser to put clothes in. We found this very challenging. The bathroom hooks don’t hold your towels. They constantly fall which meant water conservation was an issue. Literally no other place to hang her damp towels. Staff was bringing new towels daily. If you wear contact lenses, the safest place I found to put them on was sitting in bed. The sink has zero ledge. There is a large shelf behind the toilet which would mean straddling the toilet to put your contacts in and hoping you don’t drop them on around the toilet area. Water pressure and shower were fantastic. Instant hot water.

We arrived early and could not check in but they held out bags while we explored. When we finally checked in, we were giving an accessible room which gave us more space but didn't have much in terms of seating or areas to unpack. The room was fine, not too noisy but not cleaned super often in terms of new glassware, tissues, trash emptied. Convenient location, nice enough staff at the bar and front desk, we didn't utilize the gym but it had ok equipment. Overall, a decent place to stay if on a budget and want to be in a quiet area near the tube and restaurants.

N/A

This was a great hotel right by a tube station. The hotel was very clean and the staff was super friendly. They did have a an option for breakfast but I don’t use it. I had a drink at the bar and the staff there was nice as well. Overall a great stay!

À bit rusty needs some refurbishing really nice garden and quiet room size OK for London

5 gece 4 kişi iki katlı aile odasında konakladık. Odanın büyüklüğü çok iyiydi. Otelin konumu harikaydı. Gloucester Road Station'a 2 dk Natural History Museum'a 5-6 dk yürüme mesafesindeydi. Hyde Park'a da 7-8 dk da ulaşabiliyorsunuz.Tam karşısında süpermarket, Boots olan küçük bir pasaj var. Cafeler, publar yürüme mesafesi. Biz sadece oda konaklaması yaptık yemekleri bilmiyorum. 2 olumsuz yorumum olacak, 4 kişilik oda için gardrop yetersizdi. Alt katta da bir dolap ya da çekmece olsa çok iyi olurdu.Çocuklar 5 gün bavulda yaşadılar. Diğeri de pencerelerin açılmamasıydı. Yerler halı ve ben alerjik olduğum için odayı havalandıramadığım için 3.günden sonra biraz zorlamaya başladı beni. Halısız bir oda seçeneği olsa mesela süper olur.

Fantastic hotel. Close to the underground (tube) station and took us 20 min to be anywhere in London. Excellent location with grocery stores, restaurants and nice neighborhood around. Also the Natural History Museum is like 5 min walking distance We stayed as a family and loved it.