総合評価とレビュー Quality Inn & Suites Fairgrounds

Please response back to my wife Maureen VanLare @ 585-503-6564, She was charged twice for the same weekend stay. She has called 3 times, each person says that the manager has to take care of that problem. thank you

Terrible bedroom room real dirty, bathroom smell bad, bed with hole and dirty

Place is very old there was no pool, beds and seating haven’t been replaced is 30 years no working vent in bathrooms. Breakfast just breads and apples. Will not stay here again

The room was filthy dirty. The whole room smelled of mold and there was mold growing up the head boards of both of the beds. There was animal toys and hair accessories left on the carpet from the prior stay. There was also about 20-25 people partying right out side my window on the sidewalk of the parking lot and at the entrance of the door I needed to use to enter the building. I felt very unsafe when walking in past them and having to ask them to slide over so I could walk up the stairs made me feel very uncomfortable. I also worried about my car being parked outside of my window because that's where they were hanging out and partying

I didn’t like that we couldn’t close the heavy curtains only the light curtains that let the light through in the morning

Alot to type

The room was not particularly clean, the fan/AC air coming in smelled moldy, the bathroom smelled of mold and the drain of the shower / tub was clogged. A couple of the pillowcases smelled as if they had not been washed after prior occupants of the room checked out.

Could use an update, alittle run down. Price is high for the conditions of the rooms

First class hotel and restaurant.

Worse hotel, worse services and staff and management was very unhelpful, rude and confusing. They lied about our reservation and made us rebook another just to take our money, even though they said we’d get a refund.

£85 pounds for a 2/3 * hotel is diabolical.

When we got to the hotel, we went to our room but found out it was not ready or had been cleaned. We spoke to the manager and he immediately apologized and gave us a suite which worked out perfect for our stay.

Nothing

Halls and room smelled bad of marijuana.

Warm and friendly customer service

The chair in our room was pushed against the wall, we moved it forward to sit in it and sat in it and it fell backwards one of the legs on the back of it was broke, it was pushed against the wall you couldn't see it was broke, thankfully no one got hurt when the chair fell! Room was ok , kind of dusty ,old furniture, outside of hotel had beer cans and overflowing ashtrays with garbage in them.

In spite of our asking they did not service the room. Terrible WiFi

I liked it, the reason l went back there again

Clean hotel

Cob webs hanging from ceilings. Broken tiles. Chipped paint. Snow and ice on stairs and sidewalks at entrances. Total facility is aging.