チェックイン時に朝食場所の案内がなかった。 薬罐を借りたが、中が錆だらけだった。 5〜8pmまで、軽食とビールが無料だったのは良かった。

Torn and stained rug Bottom sheet too small for bed Hot tap in basin - gave only a trickle No daily room service No garbage pick up No replacement of supplies No bed making No restaurant for lunch No snacks No fridge Breakfast was only buffet Beautiful view Friendly staff

No restaurant open for lunch. No desk to wok in room, so they assigned me another room. The chair was so low, I had to sit on pillows.

Based on its location and size this hotel has so much potential that it sadly does not live up to.

Rooms very clinical looking, everything white, nothing special. Parking extra cost. Not as welcoming as it used to be.

The staff were great, answered all of our questions. The room was a little dusty. The beds were okay, not super comfortable. The coffee pot had water left in it from a previous guest and didn’t look that clean. The front desk fixed us up with coffee which was great. The parade was handy, there were a few trucks parked in it which made it tight to manoeuvre through the levels. We a light snack as we didn’t have time for dinner. The food was okay and the drinks were great. Overall it was a good stay and would stay again.

I've stayed here a few times and I really enjoy the location for ease of access to many great spots in Edmonton. I also appreciate the parking is usually ample and self serve. The staff are really friendly and the rooms are very comfortable. The parkade is a bit run down but overall great stay for the price!

Great place!

Wonderful location, amenities, large room, access to views

The executive lounge was a nice touch. The staff was, without exception, friendly, helpful, and professional.

Great location and nice rooms. Incredibly kind and helpful staff that went above and beyond to help.

Beautiful hotel

The Chateau Lacombe has seen better days. It’s time for a serious update. It was very convenient being downtown and the staff were amazing. We had a beautiful view of the river. Other than that, it was like a cheap motel with an elevator. Rooms are dated, plumbing issues (leaky taps/cold tap would slowly turn down so water became hot) pillows/blankets were cheap, our mini fridge froze our leftovers and no microwave, we weren’t told about the free breakfast, and our towels were clean but stained. I also don’t think guests should pay $25 a day for a dodgy lot as a guest. The staff were very nice and friendly which made up for everything else. I was also surprised the elevator didn’t have security access being downtown. There are better places to stay for the same price. Feel bad for the Chateau - it used to be very nice.

Parking is expensive.

We spent a wonderful with my wife and my kid , everyone was happy.

The room was quite noisy due to other guests and or house cleaning maybe not their fault so much as the hotel seems to have poor noise proofing. The ice machine was broken on my floor not a major issue but annoying. My room was perfectly fine other than all the noise from the neighboring suites. The other major annoyance was the additional $25 parking fee. My suggestion would be if the hotel is only partially booked maybe the guests could be spaced out more and maybe housekeeping could be more aware of guests in neighboring rooms or avoid those until the nearby rooms have checked out.

Love the old school vibe. Incredible view. I hiked the river every day.

The rooms need to be updated; furniture, Tv among others but besides that it was a good experience.

Convenient hotel to downtown. The hotel is a little dated, but great amenities, clean hotel, and helpful staff.

If you’re looking for a hotel in Edmonton that is easy to get to downtown and is close the train this is your spot. Rooms were fine and did the trick for the price.