洗面スペースの作りが変

カードキーが毎日反応しなくなる。バスローブなどアメニティが毎日何かしら足りなくなる。他は良い。

空港へのアクセス(シャトルバス)が悪かったのは残念でしたが、それ以外は市バスでどこにでも行けるのは非常に便利でした。逆に地下鉄は10分ほど歩く必要があります。空港へはシャトルバス乗り場までバスで行くことになります。 立地は大通りに面していながら、洗練されたおしゃれなショップが立ち並ぶ場所でした。(御堂筋や御池通りのイメージ) 年季の入ったホテルかと思いますが、掃除もいつも素早く綺麗にしてくださり、問題なしでした。スタッフもフレンドリーです。

綺麗で良かった。

I got recommend for restaurants from hotel stuff. Two of them were very nice and very close from Hotel.

スタッフの対応が良かった。最初案内された部屋の鍵が壊れていてすぐにもっと眺めの良い最上階の部屋を手配してくれた。快適な滞在だった。 ただ、朝食時のレストランスタッフの対応は、オムレツを頼んでも忘れられ、フォークとナイフを持ってきてくれるように言ったのに、永遠と待たされるなど、よろしくなかった。

近くにスーパーもあり、地下鉄までも10分程と立地が良いです。 部屋も清潔ですし、朝食も美味しく、スタッフも感じ良く言う事無しです。

どこへ出かけるにも適度な距離で 清潔さ設備部屋の雰囲気はとても良い感じでした。 また宿泊したいです。

Mucho ruido

Good

Perfect stay next to everything and very clean and comfortable.

Very good, recommended!

Lovely room, fabulous shower and scrumptious buffet breakfast. Our second year in a row there.

We loved the staff, cleanliness, location and comfort.

Very clean and attentive staff! We arrived early so they immediately took our luggage and we were able to stroll around the city for a few hours before checking in. The check in process was smooth and the location was central to many stores and amazing restaurants. We truly enjoyed our stay and would recommend!

No on site restaurant for dinning. It it third party owned and they do not operate daily. The room service is third party as well as they order it outside. However, it is close the restaurants and bars. The breakfast dining was excellent with many options to choose from. The rooms were very spacious especially the family room. No on site laundry service at all. The website should be more specific on what is actually offered versus what you get when you arrive.

Dropping off bags early, I was asked for all passport & credit card details for security. For unknown reason, had to do it all again when room was ready couple of hours later at scheduled check in time. After doing hotel pre-check in several days before my trip, had to do it all again on arrival as well. At check in I was also queried about age of my son. I stated clearly that he was 16, showed the booking and they also had his passport details. The woman on reception proceeded to tell me he is classed as an adult - their hotel (and many other she told me) class anyone over 13 as an adult. I informed her that when booking through Expedia, the child age was up to 17. Felt quite uncomfortable & nervous that they were going to force me to pay extra, or even not honour the booking. When I got to my room, there was no extra bed added for my son. When I went back to reception to query this, it was a manager who dealt with me and told me that the bed WAS scheduled to get delivered to the room - I would have thought it should have been done in time for the 3pm check in though. The first member of staff then proceeded to talk loudly to me over other customers that she was serving, to say she had already explained there was no bed because my son was classed as a child on the booking. A bed was finally delivered about half an hour later. All other staff during our stay were very good, but those on reception made it a very nervous and uncomfortable. Expedia & hotel need to clarify ages!

Property was very central but a bit oudated and could be cleaner in certain areas.

We stayed at this hotel and had a great experience. The staff were friendly; the location was excellent, right in the heart of a vibrant area. The hotel was very clean, and the breakfast was also very good.

Perfecto