We asked to clean our rooms , but one of our rooms was not cleaned 2days in a row , which was very uncomfortable.

旧市街の観光スポットの中にホテルがあり、観光するのに最高のロケーションだった。

2度めの利用です。現地に住む妹のおすすめです。 彼女と二人で泊まったのですが、彼女は車イスを利用するので、段差はNG。最初の部屋の鍵が不具合で、結局アップグレードした部屋に泊めてもらえました。リフトが狭く、車イス一台がやっとなのは不便ですが、その他は快適。シャンプーやドライヤーは持参した方がいいです。 立地もよく、近くにm＆sがあり便利。ただし、閉まるのは早いです。

繁華街に位置していて、ショッピング、食事に大変便利なエリアです。チェックイン時の対応は非常に親切で、部屋も清潔で快適でした。

Thanks to its very convenient location and helpful staff, I enjoyed my stay in Chester. Hotel facilities seemed a bit old, but the room was clean and comfortable.

The room was extremely shabby e.g. threadbare carpet, light bulbs not working.

Excellent location, right on the main shopping road, near to most of the City attractions. 15 ish minute walk to the racecourse. Grand entrance and reception. Room was a little tired, but it was clean and suited me for one night. Excellent breakfast.

Located convenientlly for Chester city centre, close to the Eastgate wall. Not too far from either the railway station or bus terminal if travelling by public transport. Stayed over bank holiday weekend for a wedding at the Town Hall with the reception away from the city. If have large or heavy luggage, there are some steps into the hotel. I offered to assist one guest who was leaving whilst I was waiting to check in. Property could do with some care & attention with flacking paint. The shelf above the room toilet had marks/peeled paint. Didn’t look like the room windows had been cleaned for a while, & anyway are closed shut. Did not use the catering facilities.

Check in was good And quick. Room was ok but could do with a good clean

Lovely hotel. I always stay there when I visit Chester.

The bedroom was clean but could not see outside as the window as it had frosted class. Bedroom was cold.

Lovely hotel in the centre of chester, cooked breakfast was good and rooms were spotless

A nice long wknd break in Chester. Staff were friendly. Loved the water dispenser in corridor. Hotel’s location was perfect. The rooms are a nice size with a large bed. Felt comfortable during our stay. Occasional noise from other guests returning to their rooms in early hours of morning; but that happens. Seal on the shower door had come away and so water poured onto bathroom floor during shower & the shower controller was coming away from the wall, which lent to the feeling the rooms were a little tired in places. This didn’t impact our stay and would happily book again.

A very nice room which could probably do with an update. Very comfortable bed. Quite noisy in the evenings with comings and goings from the pub next door, but not too bad. Staff were very pleasant and helpful.

Last minute trip so I can't complain about the price however, this is a very below average hotel. Needs some good TLC. Bathroom was usable but very run down and unserviced. Room was very hot overnight with windows that open around 20cm (however fans provided but no plugs next to the bed). We had dead wildlife hanging on the bird net outside our window on the 2nd floor. Overall it was a bed for the night but we won't be returning here anytime soon. Avoid for the time being and spring for The Grosvenor.

Central location, perfect for a visiting the City to see at show at the Storyhouse.

Fantastic location, rooms are a little dated but clean. Bathroom was a little snug could do with re configuring as sink was too big for the room had to squeeze past to get to the toilet

Hotel was way to hot that hot we couldn’t sleep even with windows open and aircon on

Very pleased with our stay’ Room wonderful Staff most obliging Only problem was the bar was not open which was disappointing.

Ok