The air conditioning is not working, and the staff's solution is disappointing since we have a toddler with us.

The room was clean and comfortable. No staff in the office to get a breakfast ticket and no breakfast served in the breakfast room. The pool and hot tub had dead skin and the environment dirty. Stayed at this hotel because it was close to the hospital.

Good parking sink slow draining sink stop broken tub not clean

Room smelled like cigarettes.

The AC didn't work. Electrical outlet were ify. The motel itself was pretty run down. Couldn't open windows. This isn't the first Travel Lodge that didn't meet up with pictures on the website. I will never book in a Travel Lodge again.

Nice and clean. Close to hospital

Very helpful

Very good value for money

Will stay again!

Bed was comfy with soft pillows. Grandson swam in pool which was fine. Was okay for the night snd had a good sleep. Bagged breakfast consisted of juice box, muffin, yogurt and banana.

Best in room coffee on this road trip, lovely staff but if I had one issue it was one of the pillow had a slight odd aroma to it

Air conditioning wasn’t functioning properly

Close to hospital, 3-4 minute walk to downtown.

Conveniently situated across from Royal Inland Hospital

We booked this, and thought with the pictures that it would have been in much better shape than it was. It was actually really disappointing after traveling 12 hours and pulling up to this. Pictures are not at all as the property is. We actually left. The front desk lady was amazing and helped us with getting a refund on our stay.

Very good downtown location. Opposite the hospital so very convenient. The room and linens were very clean and the heating was easy to use. Many thanks

Staff are courteous

Everything was good!! The staff was very courteous. Even though I hadn't been able to find your phone number earlier, and booked through Expedia, I wasn't aware of a hospital visit discount. After boking it, I found your local phone # and booked in that we had a dog. When we checked in, because Travis couldn't reimburse us on the hospital discount, he allowed us to check in our dog in exchange. We totally appreciated that!! Thanks!! Plus even though we hadn't checked in the night before, we DID have a hospital appointment in the morning, when we came into town. Because we had reservations to stay that night, and there were only a few in the parking lot, at the time, Travis allowed us to park there while we went to our appointment. We totally appreciate that, especially since Kamloops was undergoing huge construction projects, and there was virtually no parking available elsewhere. Thanks so much, Travis!!

Beds were very comfortable but furnishings are very dated. However the kids loved the pool and staff were friendly at the front desk. Nice breakfast in a bag to go.

The staff were wonderful. The rooms were clean and very reasonable price. Very accommodating to any chamges in rooms or length of stay. Very close to hospital.