プライベートビーチにプール、走れるスペース。コロナで短縮営業も楽しめた。

宿泊先での対応はきめ細かく、ゲストの要望は最大限対応して頂いた。ただこちらがどうしようかと迷う時に少し強引にサービスを強要されている感じを受けた。例えば帰りのフライトが朝8:00にパリまで移動だったので、タクシーを手配しただけなのにルームサービスで朝食はと聞かれた。飛行機の中でもまた朝食を出されることは理解していたので食べたくなかったが、結局その強引さに負けて朝食をルームサービスで食べたが、30分しか出発の時間が無い中であわてて食べて、予定時刻の5分前にチェックアウトし空港へ向かう事と成った。後でやはりルームサービスを取るべきでなかったと反省した。アラブ特有の商売熱心さかも知れないが、ゲストが迷っている時には様々なオプションがあり少しゲストに考える余裕を持たせて欲しい。また既にExpediaを通して費用は支払い済みなのに現地で費用を請求された。特に確認せずクレジットカードで決済したが、よく考えるとなぜこのような事が起こるのかわからない？二重に請求されるのであれば問題と考える。ビジネスの場合、費用支払い元が一定の制限を設けており、予算内で宿泊料金も決っているため超過分は個人負担になる。このことは判っていても十分考える余裕が無い中でサービスを強要されると面倒になり了解するケースがあるが後で考えると納得できない

Nice hotel

Just delightful. Was here last year. Already started saving up for next year. The 5th floor Junior Suite, makes you want to stay in...

Hübsches Resort mit diversen Pools, gepflegtem Strand, geräumigen Zimmern und sehr freundlichen Mitarbeitern. Auch beim Essen gibt’s nichts zu beanstanden. Das SPA bzw. deren Leistungen sind gut aber wirklich überteuert.

Stunning resort

Free experience offer or lucky draw prizes could help and provide good marketing

This hotel is beginning to show it's age, and whilst it is still very good I felt it has waned from the previous time I stayed (last year). It's still an excellent hotel - I like it because it's quiet, big, sporty and wide open. It's also on the beach so it's breezy which is great during the hot months. Sadly, the room upgrade was pointless. BUT! The team at the Italian restaurant on the rooftop are FABULOUS. Really, the service at that hotel is second-to-none. The price should be reduced to reflect the age of the hotel.

Hotel facilities EXTREMELY over occupied. Literally can't find a spot to sit at the pool/beach. Refused us a late checkout (although we're eligible). Very slow service. Kitchens course way to early! It's just an OLD hotel. Very low value for money

It was good but I thought they would surprise me with something nice as I told them it was my birthday. I. General the place was greenn , beautiful, many activities and they give discounts in restaurants. I like the free shuttle services. The staff were nice and friendly. The only thing I don’t like was the weather.

Excellent service and great value for money

Restaurant on property food too expensive

The staff were very helpful and knowledgeable. The shuttle to the malls was a nice bonus too. 2 things I think could be better would be free water, or refill stations for our own bottles. More attention to garbage clean up on the beach, overall it didn't effect my stay at all but I appreciate when hotels go above and beyond to help remove plastic.

Extremely noisy from loud constant banging in the courtyard at all hour thru the night from event setup and tear down. Didn't sleep. Marina nightclub loud music till 3am and bright lights in window from club and event setup. Limited restaurants available. Room service menu very limited.

A lovely hotel with friendly helpful staff.

I had an unforgettable stay at Jebel Ali Beach Resort! From the moment we arrived, the service was exceptional – the staff was incredibly friendly, welcoming, and attentive to our needs. The resort itself is stunning, with beautiful, well-maintained grounds and a pristine private beach that offered the perfect place to unwind. The variety of activities available, from water sports to relaxing spa treatments, kept everyone in our group entertained. The restaurants offered a wide range of delicious cuisines, and the food quality was top-notch. Our room was spacious, comfortable, and had amazing views of the ocean. Overall, Jebel Ali Beach Resort provided an incredible experience and exceeded all our expectations. Highly recommend it for anyone looking for a luxurious, relaxing getaway!

Swimming pool was closed. Too much noise for the maintenance work on the pool. Old hotel. This information should’ve been mentioned clearly before confirming the booking specifically with their non refundable cancellation policy. Not flexible at all.

Sehr kinderfreundliches Hotel. Super Personal sehr freundlich und hilfsbereit. Touren können sogar vor Ort gebucht werden und auch bei großer Entfernung zu den malls sind die taxi Preise erschwinglich. Etwas verwirrend anfangs mit den verschiedenen All in Varianten aber wenn man lesen kann dann kommt man sehr einfach und gut zurecht. Etwas mehr Gehwege wären hilfreich für Kinderwagen, aber nicht schlimm da drauf geachtet wird das kein Auto schnell fährt. Essen ist auch sehr gut.

Ein wunderbarer Ort zum Entspannen!

The “all inclusive” option on hotels.com turned out to be the Premium All Inclusive plan which is good value for an all inclusive because the food and drinks you get is the same as other people who are paying for it. A bit limited in the restaurant options that’s actually all inclusive but it’s not bad if you go to all of them (some are a bit far, eg. you need to book a shuttle to get to). The all inclusive tiering is really complicated but if you get the premium it’s pretty good, you can go almost anywhere and have a full meal&drinks.