総合評価とレビュー DoubleTree Suites by Hilton Minneapolis Downtown

No airconditioning

I like all.

very good!!

空港からもそれほど遠くなく、ダウンタウンの中心に近いためとても良いロケーションです。 ホテル一階のレストランを利用しましたが、少人数でオペレーションしており、対応が結構遅かったです（それ以外は満足）。

Gave us the wrong room type and would not correct the mistake. They were very condescending and unhelpful when asked for a correction.

Needs to be updated. But convenient to convention center

HORRIBLE EXPERIENCE. Front desk staff LaQuisha is rude, immature, hangs up on customers, can’t multifunction nor show any customer service skills at all. Hilton should be ashamed of all the bad reviews on her and still allowing her to have this job. She is embarrassing your brand and should NOT be in charge of any hotel or employees. If anyone read this review just know that her alone at that hotel will make your stay HELL.

The hotel faced some issues and

no a/c in room, only had heat

No air conditioning on a hot day in March. I was told to open the windows and turn the thermostat off because it's an old building. They offered a fan. We had to go back inside upon leaving to get the parking garage us out. The shampoo and conditioner was out. The fridge was broken and they told me to give it another hour after we already had given it an hour. They said they would replace the fridge the next day and never did. The revolving front door was broken. The ice machine on our floor was broken. No sheets were on the pull out couch bed. The elevators smelled like strong stanky weed although they did try to put air freshener. The towels were lovely and so was the shower head.

Not the best

The room was incredibly warm. It made for a very an uncomfortable night.

parking difficult

You can tell that this DoubleTree is quite old. The front desk staff made us feel rushed, didn't have any information about the restaurant and wasn't helpful in finding information for us. The building itself was run down. The cooler in the grab and go amenity was broken and so there were no beverages available. The restaurant on site initially told us they were open at 4pm, but then at 4:08PM, they told us 4:30 pm. The ice machine on our floor was broken. There was no full length mirror in the room and overall the entire hotel was so warm. Way too warm. We opening our window in March in MN so we could sleep comfortably. I will not stay here again.

The ac was not able to be turned on and it was 80 + in our room. We were super hot and everyone is sick this morning. The hotel was really nice and I wish we could have enjoyed the stay a little more but that’s so hard to do with no ac. They suggested we open a window but with small kids and on the 12 floor that was not a great idea. I think they need a better option for ac and ventilation during the winter months.

It was not what it was made out to be. We got 2 rooms one the toilet was broken in and the heater would not shut off or go down. The other we got charged for a lamp that wasn't working along with a broken toilet paper holder which was already broken when ee arrived. Staff was not friendly and rude espically when i tried to ask questions and tell them what was broken shortly after checking in. Was not satisifed at all.

The parking situation is a hassle. The gentleman at the front desk seemes leas than enthusiastic to help us, and the restaurant kitchen shut down early.

Hotel was in a good location within walking distance to many things including restaurants and shopping. Breakfast was available for purchase on site which was nice. Bathroom and bedroom area were very clean. Hot water was shut off to the sink and only cold water available however shower did have hot water.

Very nice location. Friendly staff. Quiet Location.

Very safe and quiet. Good price.and friendly efficient staff. It would have been good to get housekeeping in each day to empty bins, stock up water and coffee etc.