総合評価とレビュー La Quinta Inn By Wyndham IH-10 West San Antonio TX

We stayed here for 2 nights. walking in to the room it looks nice and fairly clean but once you begin to walk around you see the dirt on the floor left by the housekeeping walking back and fourth . Breakfast was you default choice of breakfast not thing to fancy but tasted great its from

The price was good but I kept getting sick with the AC SMell of mold and there was mold in the tub coming from ceiling. They were nice staff though. The weekend reeked of Marijuana

n/a

Stayed 3 nights 2 days . Room was cleaned once. Staff was attentive and professional.

Upon arrival things seemed fine. The person at the desk was very cordial. When we got to our room we noticed quite a bit of water leaking from the refrigerator after I almost slipped. We cleaned it up but a short time later it was leaking again. We called the front desk to let them know. The guy came and removed the tray from the freezer section and dumped the water out. He then grabbed extra towels and handed them to me to clean up the water, then left. We also noticed there was mold on the ceiling in the restroom/shower. Another thing we noticed there were two hand/palm prints on the headboard of the bed. In the morning we went to the “Continental Breakfast. When I poured the creamer pod into my coffee it immediately curdled. I have stayed at La Quinta hotels in the past but this was the worst place I have ever stayed. I do not recommend it. I tried to add photos but it says my photos are invalid. That might be by design.

I love that no one bothered us, I would had like bed clean but only towels were delivered. The floor was very dirty.

Good

Absolutely Disgusting – Do Not Stay Here. I don’t usually write reviews, but this experience was so bad, I have to warn others. The moment I walked into the room, it smelled like straight-up poop. I had my one-year-old son with me, and I was genuinely worried for his health. No child—or adult—should be exposed to conditions like this. There was a wet, nasty washcloth lying next to the refrigerator, which looked like it had been sitting there for who knows how long. When I opened the fridge, I was hit with a horrible smell—it reeked like someone left food in there for days. On top of that, there was old food residue inside. Clearly, no one had cleaned it. The floors were sticky, the walls had gross stains all over them, and it honestly felt like all housekeeping did was throw new bedding on the bed and call it a day. This room was beyond filthy and completely unacceptable, especially for families with young children. I will never stay here again, and I highly recommend others steer clear of this place. It’s a health hazard, not a hotel.

Room had a bad smell, wifi did NOT work inside my room, breakfast was ok and so was room service

Fácil acceso pero están chicas las habitaciones n pero por el precio no se pide pedir más

I was traveling for my mother being halo flight to SA for a TBI and I needed a room with my 7rold daughter. If i was alone i might have tolerated it for the price but it would have still been wrong. You can tell they really try to keep up, but the floor was damaged and wet, the door had been busted many times before and was on the ground by a highway overpass and two convenient stores with 30 homeless people when i got there at 5 am i tried to get in early by getting the reservation before midnight but i missed it and they were kind telling me to come at 10am and then again noon to check in early because we were up all night. But i got in and had to nap for an hour before i just couldnt let us stay there. There was also dirtyness on the bathroom door and the shower had beed beaten by people before. It was obviously a seedy place that like i said i wouldnt mind by myself for the price, but it still would have been dangerous just for me. The staff was great and i understand working hotels before. But it isn't ok really. There was blood on the ceiling too. They also said they already refunded me and that i need to have Hotels.com finish the refund to me. I also have pictures but your 'add a photo' isnt working. Please contact me at crypticmoon@gmail.com to receive pictures and for my refund. Thank you.

All was great

I found two bugs in my room. Not a very good variety of breakfast items to choose from.

Not recommended until they redo properly very outdated and unfinished

All the service

La atención por parte del recepcionista fue terrible, con una actitud muy negativa y grosera. A todos los que teníamos reservación nos hacía esperar y no nos daba habitación pero llegaban otros que no tenían pero eran (Indus como él y si los atendía muy bien y luego luego les daba habitación) así pasó a mucha gente antes de nosotros, y nos decía que no tenía sistema, después de más de 1hr que estuvimos insistiendo fue que nos dio habitación (cabe señalar que tuve que esperar porque la habitación ya estaba pagada) y expedía no me quiso reembolsar por políticas. Esta vez expedía también muy mal su atención ya que les expuse la situación envíe fotos, comprobé que estaba ahí y que el chico les colgaba las llamadas y no me apoyaron en lo más mínimo, me canalizaron con una persona que no hablaba español y por más que le dije que no hablaba inglés les valió y cero atención. En cuanto al hotel por fuera no está tan padre, las habitaciones están limpias cómodas y bien.

I jus love it here overall feel safe quiet

I didn't get my deposit back

Good coustomer service

La ubicación es buena el hotel está bien solo tiene deterioro en pintura falta de mantenimiento