This is not a Sofitel as you might expect. Service is not consistent and the building is very old. The only advantage is its location as there are no other comparable hotels in the neighborhood.
Ahmad
友人&家族 家族旅行
10.0
/10
16週間前にレビューしました
Hotels.com verified review
Vi havde et behageligt ophold på hotellet, og personalet var venligt fra det øjeblik, vi ankom, til vi tog afsted; vi var glade for dette valg.
Rania
子どもと 一緒に
10.0
/10
16週間前にレビューしました
Expedia Group verified review
Everything was perfect
Yousef
10.0
/10
23週間前にレビューしました
Expedia Group verified review
Very aptly located for my work
Noussaiba
友人&家族 家族旅行
10.0
/10
23週間前にレビューしました
Hotels.com verified review
It was amazing I recommend it
Alfonso
パートナーと 一緒に
8.0
/10
27週間前にレビューしました
Hotels.com verified review
Had a great stay at this hotel. The only issue I had was with the payment. I secured and confirmed a rate via hotels.com, when I checked in the hotel wanted to charge me a higher rate saying the confirmed rate didn’t include taxes. When I showed them the email confirmation that clearly shows that taxes were included they still wanted to overcharge me. The staff member who attended me (whose name I’ll keep anonymous to protect them) didn’t bother to even call a manager in to get the situation settled, he told me to call hotels.com which I did and thankfully hotels.com was able to get the situation clarified. When I went the next morning to pay my correct balance I spoke to two other employees who called in a manager who seemed irritated as I’m sure this case was brought to their attention by hotels.com. The manager then proceeds to tell me to come back in 2-3 hours for the system to update. I come back later in the evening and the original employee who attended me the first day apologized for the confusion and I settled my bill for the correct amount. While I’m grateful my case went well I’m sure there are countless others they tried to pull this trick on. Be careful and don’t take their word. Always save your confirmation emails and post comments so others are aware of their antics. Holiday Inn Global should read these comments for training and performance evaluation purposes as well.
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Jean
6.0
/10
35週間前にレビューしました
Hotels.com verified review
Nous croyons il est de votre devoir d'informer votre clientele que lors du Ramadan certains hotels, dont le Holiday Inn Maadi Cairo, ne servent AUCUN ALCOOL pendant 30 jours. Nous ne sommes Pas des alcooliques mais nous voulons rester LIBRE.
Mariangela
レジャー パートナーと 一緒に
8.0
/10
36週間前にレビューしました
Expedia Group verified review
Clean, great staff, very good breakfast
Mariangela
レジャー パートナーと 一緒に
10.0
/10
36週間前にレビューしました
Expedia Group verified review
Clean room, friendly staff, great breakfast
Suzanne
レジャー パートナーと 一緒に
10.0
/10
37週間前にレビューしました
Expedia Group verified review
Hotel.is very clean & staff is extremely friendly and helpful. Great restaurant (Solis) and the buffet breakfast is a very good value.
Mariana
10.0
/10
40週間前にレビューしました
Expedia Group verified review
Hotel muy bueno , servicio de comida excelente , tiene bufett en la mañana y en la noche , lejos del centro pero con Uber muy bien , a 800 metros de estación de metro , la comida de primer nivel ,
Ibrahim
8.0
/10
42週間前にレビューしました
Hotels.com verified review
Giod
Mariana Gonzalez
10.0
/10
42週間前にレビューしました
Expedia Group verified review
El bufett muy bueno , buen precio , excelente variedad de comida , muy buen sabor . todos los servicios en general muy bien
Tarun
10.0
/10
43週間前にレビューしました
Expedia Group verified review
Nice rooms and comfortable sleep. Hotel was well maintained, clean and good service. Breakfast and dinner had limited vegetarian dining options but food quality was good. Overall very good stay.
Mark
出張
10.0
/10
45週間前にレビューしました
Expedia Group verified review
Really nice work stay at this excellent Holiday Inn, all the staff were very friendly and so helpful especially as Cairo isn’t the easiest of places but they offered good advice. My room was nice and comfortable and clean and I really liked the lobby cafe/bar after a tough day at work a welcome relaxing place and again very friendly serving staff.
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Thikra
10.0
/10
48週間前にレビューしました
Hotels.com verified review
We had a very positive experience .Everything deserves more than five star,the cleanliness ,the atmosphere, the staff all are very friendly,helpful and always smiling, thank you so much .
RACHID
4.0
/10
51週間前にレビューしました
Hotels.com verified review
Trop cher pour le rapport qualité /prix .
Je ne reviendrai pas à cet hôtel
Ololade
レジャー
10.0
/10
56週間前にレビューしました
Expedia Group verified review
Great breakfast, friendly concierge, clean room, nice view