5月2~4日まで滞在。 値段はクウェートで最も高いのに、なんと期間中お湯が出ずにシャワーも浴びれなかった。 聞くところ、もう1週間以上も前から故障いたらしい。 いずれにしても対応が非常に遅く、チェックイン時にもお湯が出ない説明は全くなかった。 アピールしたら、レイトチェックアウト（午後8時まで）を認めてくれたが、交渉術ができない人は本当に大変だろう。 良い点は、美味しい日本レストランがあったこと。クウェートでこれだけおいしい日本食を食べられた事は本当に嬉しい事だった。

Loved it. The executive lounge was amazing. Management even handled a crazy unstable guest quite well after he called security on himself.

very nice hotel

This is a good hotel for business trips to Kuwait. Check in and out were quick and efficient. The rooms are a reasonable size and comfortable. The bed is very comfortable. There's a small gym. The staff are very helpful, especially Cameron and the others in the breakfast restaurant off the lobby.

Excellent service, the food was gorgeous!! I love that hotel and I would recommend it to anyone who is visiting Kuwait!

The staff was very friendly and attentive. In particular the driver Salim who took me to the airport was friendly, informative, and engaging. The hotel made every effort to accommodate and graciously host me

Great staff. Very polite and conaiderate. They do everything to please guests

Housekeeping is very good.

all good service , we are happy and we will stay there again ,

Staff were very helpful. Overall very comfortable stay. Would stay here again.

Good hotel and good staff but the hotel is dated and no amenities at all in the room

Great location, however the hotel is very old but the staff are very nice

Quite clean, comfortable, and convenient. Reliable wifi and decent gym. Breakfast offerings could be improved for the rate.

I’ve stayed here many times and always enjoyed it. The staff is great, the rooms are clean and nicely appointed and the on-site restaurants (including the breakfast buffet daily) are very good! In addition, the security is great and as a single female traveler I always feel safe here! I highly recommend this hotel!

I stay at this hotel every time I come to Kuwait City. The area is great and the service is excellent. Many of the staff have been there for years and greet me by name. I won’t stay anywhere else in Kuwait City!

great property and experience. SPA is outstanding. Exceptional service standards and attention to client needs. Everyone was extremely helpful.

This is a up market business hotel geared to short stays. It has comfortable rooms, and a decent hotel gym. It's centrally located.

Very good facility, great smile, wonderful service mind.

Was greate .

It’s a family friendly. When i’m bored i’ll go walk in the mall. The staff was so nice.