Clean room: The hotel was impeccably clean and exceptionally well maintained. Our room was spotless, comfortable, and exactly what we needed after a stressful evacuation.
Clean room: The hotel was impeccably clean and exceptionally well maintained. Our room was spotless, comfortable, and exactly what we needed after a stressful evacuation.
Staff: Outstanding. The front desk staff (particularly the evening team on July 17) were incredible. They went above and beyond to make my children and me feel welcome after we were evacuated because of nearby wildfires. Their kindness, compassion, and genuine care turned an incredibly stressful situation into one where we felt safe and supported. I am so grateful for everything they did.
Parking: We arrived with a vehicle packed full for our road trip, and the staff took the time to ensure we had a parking spot where we felt comfortable leaving it. Their thoughtfulness and attention to our peace of mind were deeply appreciated.
Bar: The poolside bar service was quick, friendly, and efficient. The pool and hot tub were immaculate and the perfect place for our family to relax and recharge. They were exactly what we needed after an emotional few days.