People were all kind

It was a wonderfully comfortable stay.

シカゴマラソン参加の為に宿泊しましたが、プールやサウナがあり、マラソン当日にはホテルから開始地点へバスを無料で乗せてくれたりとホスピタリティが充実していました。

快適でした。お世話になりました。

スタッフ、立地、食事、全てにおいてクオリティが高い良いホテルです。 日本語対応はありませんが、丁寧に対応していただけ助かりました。

場所良し、外観良し、居心地もとっても良し！また泊まりたいです。泊まった部屋は薄いミントブルーの色調でとてもハイセンスで落ち着きます。商業施設と連結しているのも便利でグッドです。

Great location

Greta stay

Todo estuvo excelente , muy atento el personal y muy profesional !

Be prepared to be treated like you are the most important guest at the hotel. The staff here is incredibly professional, helpful and service oriented. Every single one.

the property was fine, character-less but fine

Todo súper bien, gran atención, recámara muy cómoda, todo de 100.

Old hotel that definitely not 5 star in any respect

Très bel hôtel

Too expensive for such a basic room. Cheap towels and toilet paper. Broken wall switches. Handle on bathroom door broke. Just a basic room with nothing special. No refrigerator or microwave. For almost $5000 for just 3 nights I had to pay for valet parking and all food (not even free snacks). Complimentary breakfast would have been great for $5000. Bathroom was nice but just a waste of money. Not sure what all the money was for. Will not recommend or ever go back.

Beautiful, updated property with modern elegance situated in the heart of Chicago with access to literally everything. Will definitely be returning!

It was exceptional as always!

The rooftop service was slow even with not many people dinning in. Otherwise, the entire hotel stay was AMAZING AND SUPER FANCY

Beautiful place

It was overall a good stay. If anyone has ever travelled to places like Singapore or Bangkok, this would rate a 3.5 star hotel.