清潔。24hジム。朝食は有料だったので使用はしなかったが、そこまで高くない印象。部屋も綺麗。

シェラトンの名前と価格の割には、部屋がイマイチ。 クローゼットはないし、金属製のよくわからないドアが室内に2箇所もあった。 一つは開けたら壁。もう一つは「開けないで。警報が鳴ります」みたいなことが書かれてた。 なお、朝食はとても良かった。

At night, there were only a few restaurants opened near here.

ホテルが紹介している近くのレストランは良かった。観光拠点としての立地も良かった。

Staff was very helpful and friendly, silent and clean room.

The staffer actually pretty good very kind. It is difficult to reach all places if you need assistance as I do. The hotel is a little bit in need of renovation and they say they're going to be doing it soon.

Rooms are fairly spacious. BUT extremely worn out. In particular the bathroom.

Great location and everything you need in a great hotel.

Gutes, sauberes Hotel um Ottawa zu erkunden. Sehenswürdigkeiten, öffentliche Verkehrsmittel, Geschäfte und Restaurants in fußläufiger Entfernung.

When we arrived at the hotel around 4pm, the staff told me our room was not ready yet and asked us to check in after 6pm and I asked her to at least do some upgrade on our room because of inconvenience and she said yes. When we came back to hotel after 7pm, the room was ready, but the room they assigned us was on the third floor, the lowest floor for the rooms on the hotel, which means they didn't provide us any upgrade at all even though we are Mariott Gold Elite member. That was still OK with us as long as we could have quiet and cozy night. However, the real problem was there was a party on second floor banquet room on Saturday night, from which music was played so loud that I couldn't sleep at all. First, I went down to reception desk after 11pm to check when the party would be over and she told me in an half hour. However, the music didn't stop till 1 pm and I went down again very frustrated and asked her again when the party would be end. And she said she would ask to lower the music to the party and maybe a half hour later music finally stopped. What I was so upset from this stay was that the hotel assinged our family on the third floor even though they knew a big party would go on the first night we stayed there. And even after late check-in because they didn't prepare our room on time. Check-in was supposed to be available from 3pm as long as I know. This hotel doesn't care for the customer at all. For the record, we paid more than $1,000 for two night stay.

Good location, helpful staff, spacious room.

Perfect location for Ottawa Race Weekend.

Good location, great staff, they were all very helpful and attentive. Rooms could use some upgrades but big enough and had everything I needed. I stayed before this time and I'll go back

Clean room.

The bathroom did not function well. Toilet was very slow to flush, sinks were cracked. Did not expect that in this level of hotel. But the food service on the 17th floor was amazing and the young woman serving us was amazing! She gets a golden star from me!

The breakfast, was excellent, The personal was very nice and very helpful and respectful 🙏

The hotel is well located and clean. The staff is excellent and the food was excellent. The hotel Needs an update, it’s a bit dated. Overall I would recommend the hotel

The breakfast was served but because of short of staff (only 2 on duty), there was a long line-up waiting for the table. We waited for our food for like 25 minutes. This was very bad

Food in restaurant was good

Great couple retreat in Ottawa