２回目の宿泊ですが、今回新館？のようなエレベーターを乗り換えて行く場所にある部屋でした。 広い。清潔、そこはいいけど乗り換えた２つめのエレベーターは工事現場のようなみすぼらしいエレベーターでこれが名門グレシャムのエレベーターか？と言うようものでお粗末きわまりない。しかも１泊め２泊目は、シャンプー，コンディショナー、ボディ全部のものがたった１本のものにはいったものだけしかなかった。３泊目に５本全部そろった。このあたりもほんとお粗末。 場所は便利な場所、朝食も種類豊富でよかったが、早朝出発時のパックは頼めたけれど内容は少なかった。 リンゴ、コーヒー、マフィンくらい。 しかも、問い合わせたらRiu.com? だったか、そちらに問い合わせてくれと返信がきて、そちらに問い合わせても返事はこなかった。宿泊予約している客の問い合わせメールに返信してこない。 次はグレシャムには泊まりません。

スタッフは大変親切に対応してくれました。案内された部屋は新しい部屋でしたがバスタブが無かった。三泊するのでバスタブ付に変更できないか聞いたところ、「古い部屋だが変更できるので見てから決めて下さい」とその部屋に案内してくれました。建物は古いのでしょうが部屋は大きくて綺麗で快適な三日間になりました。

Yes as always

Excelente atención mucho profesionalismo

Clean comfortable and quiet room. Busy but very nice bar and restaurant area

Großes modernes Zimmer (2 Einzelbetten). Tolles Frühstück, große Auswahl! Zentrale Lage! Personal sehr nett und hilfsbereit.

My booking was made 10 months in advance for four twin rooms, on arrival all rooms had double beds with one pull down bed made up in one room. When I raised a complaint I was offered a complimentary breakfast for our last morning which we already had in our booking. I told the manager we had paid £160 for breakfast on our arrival day and asked for that to be reimbursed but he said this wasn’t possible??? He then offered complimentary drinks which I accepted but when we redeemed this later that evening we were offered only four drinks!! The hotel itself is excellent but our stay was not what we had expected due to the poor attitude from staff to a problem created by the hotel

All good

Das Personal war zuvorkommend und jederzeit freundlich. Das Frühstück sehr gut und sehr vielfältig. Kaffee aus dem Automaten oder Filterkaffee, je nach Geschmack.

Nice

Room was excellent and clean. Shower was powerful.

Rooms were very clean, breakfast options were excellent and staff could not do enough. Great location too and easily accessible to all the hotspots in Dublin.

Beautiful hotel and bar

Really helpful staff Generous breakfast included

The room was very clean, and all the staff were helpful.

Very clean room. Staff very helpful Hotel very comfortable

I paid for a superior room. We got the worst room in the hotell first with view infront of big concretething. After complaining twice we got a good room. I asked for something for my fiancés birthday weeks in advance and got nothing!

Beautiful clean hotel in the heart of the city! Friendly staff!

Hotel was good, clean, modern room. It’s the Food and Beverage that is a problem. Sat for 25 minutes on my own in the restaurant first night after being shown to a table, then someone came up and asked me to move. Not to take an order or give a menu, move. Breakfast is aggressively cleared, as in the server is reaching over you to take a cup while you are eating. You stand up to get a coffee - table cleared. Asked for a non dairy butter, was told no, it’s Kerrygold in Ireland. But they have a gluten free table! Breakfast choice was good, and fresh, the f&b service is not good tho. Pub next door got my dinner business both nights and their food was lovely.

Room was clean ,beds and pillows were great ...staff very friendly as we booked in but not in the breakfast restaurant they all seemed very stressed.