室内用のスリッパがなかった。冷蔵庫の上にボトルの水が置いてあったが、有料か無料かわからずフロントに質問して無料とわかった。無料なりサービスの旨の表示が必要。

こちらから依頼したお願いについてもスマートに対応していただけた。

Bien ubicado

Hola siempre es muy grato hospedarse EN NH Colón. Es muy céntrico la habitaciones muy cómodas, el desayuno es muy bueno, y la atención de la gente siempre es extraordinaria.

Buen lugar un poco básico. Personal atento y buen desayuno

Great costumer service great location!

Excelente atención de todo el personal, desde el bellboy; hasta la barman

I was very disappointed with this stay especially given that I paid nearly $400 per night and upgraded to a room with a view. The biggest issue was that the room did not match the room advertised. The listing showed a large window with an open city view, but my room had a much smaller window with the view largely blocked by an emergency staircase. I specifically paid extra for this room category and felt misled. The room was also missing advertised amenities. Bathrobes were listed but not provided. When I asked housekeeping, I was given a bath towel instead. Sleep quality was poor due to excessive noise. I could clearly hear loud music from the restaurant below as well as noise from the hallway. In addition, the air conditioning would not cool below 20°C and the fan controls did not work properly. During Madrid's heatwave, the room became too warm to sleep comfortably. The hotel also felt dated for the price, and cleanliness was below expectations. The pillows had an odor that made them seem used. Because we were only staying for two nights, I didn't want to spend valuable vacation time dealing with room changes and repeated trips to the front desk. Looking back, I wish I had requested a different room, but I expected the room category I booked to meet the standards advertised. The location is good only if you like to shop high end shops. My overall experience did not justify the premium price, and the room-with-view upgrade was particularly disappointing.

Really good breakfast.

Convenience and Great location in Salamanca. Easy ride in from the airport, and right next to hotel where rest of the family was staying. Worked out perfectly! NH does not disappoint.

precio por encima del promedio

Very nice hotel.

Todo muy bien. El desayuno podría acabar un poco más tarde.

El hotel está muy bonito, limpio y bien ubicado. Lo único es que la habitación era pequeña, pero bonita. El desayuno excelente. La ubicación extraordinaria

Good hotel

No parece un NH collection, es un hotel poco agradable en la recepción, las habitaciones pequeñas y con mucho olor a cloro

Quarto limpo, boa equipe de funcionários

Bueno es un hotel básico, cómodo bien ubicado, a una cuadra de la calle de Serrano. Solo nos tocó algo de reparaciones por la mañana nos levantó muy temprano el ruido. Pienso deben avisar al huésped que hay hombres trabajando ya uno decide si quedarse o no.

Si

Excelente servicio, muy lindo cuarto