スタッフの皆さんはとてもフレンドリーで親切でした。　旅先で電子チケットを印刷しなくてはならないとき、困っていることを話したらすぐに手助けをしてプリントアウトしていただけました。　また、アフタヌーンティーも急なオーダーにも関わらず快く受けてくださいました。 　お部屋は広くて綺麗ですが、残念な点は、 ●シャワーを浴びると水がトイレフロアに流れてくる（隙間からこぼれる感じです） ●冷蔵庫がないので外で何か買って保存することができませんでした 昼食はビュッフェ形式で、美味しかったです

The room was ok but the bathroom was a little dated. Being on the top floor the ceiling in the bathroom was angled over the bath so showing signs of paint peeling and cracked tiles. The bed i found too hard causing back issues and we had to keep opening the window due to the room getting to hot. Besides that the room was spotlessly clean, breakfast provided a good selection and the staff were very attentive. The hotel is in a lovely rural location and it only took 15 min to get into the centre of Gloucester.

The room was great - clean and with the facilities we wanted. It was warm in the room with no thermostat though. The staff were fabulous - nice and friendly in the bar restaurant and housekeeping.

Too hot at night instructions to adjust would have handy, room was nice and clean though. We were staying as we were attending a party and the food was delicious, sadly I couldn’t say the same for the bacon on the breakfast it was not cooked through the rashers were still folded in half as they come in the packet. We had a two night stay but sadly will not be booking again

Staff very helpful and considerate.

This hotel looks great and has a cat which is nice. However, the noise that comes from the plumbing, gym and other rooms is quite substantial. I didn’t get the best sleep.

The room was spotless, all staff were very friendly and helpful

Staff are great and really make you feel welcome. Even though the menu was limited the evening meal was very good and the breakfast buffet tasted very fresh and lots of variety, though I would like to have seen potted yogurts more than just the plain variety in a bowl. The room was very clean and had a great shower, though slightly dated it’s a great place to stay in lovely grounds

Good breakfast. Friendly staff. Comfy beds.

Staff were excellent and the building is beautiful. I have a young toddler and they really took care of us and made us feel welcome

A very comfortable hotel.

Very

The staff were excellent.

Good

A beautiful hotel in lovely grounds. Staff were absolutely wonderful and so kind and helpful. Delicious meal and breakfast. And a great room with lots of space.

Good stay

Free parking. Plenty of space to walk your dog. Friendly staff on check in. It is a bit of town but that does mean it's quiet.

Nice choice of breakfast, staff efficient and friendly. Room a bit dated and lights didnt work properly. Bathroom needed modernisation

Absolutely beautiful Staff were amazing helpful friendly and so nice Room was spacious clean and comfortable Food was brilliant. Again stayed in alot of places and never had such accommodating and really friendly staff.

Friendly staff, interesting building.