総合評価とレビュー The Ritz-Carlton, Rancho Mirage

Loved the place. Would definitely come back again. Wish the club lounge is also open during the summer.

チェックイン時になっても一時間待たされてチェックインが５時近くになった。ランプが壊れている。金庫がロックされている。鍵が２枚使えない状態となっている。など不便があった。

この辺りでの一番のホテルなので、スタッフなどさすがにという感じです。夕食のステーキハウスは、近くの別荘に住まわれるセレブが集まっておられます。

Short stay (2nights); wonderful property, the staff, restaurant and pool were fantastic!!

This was my second year staying here! Love, love, LOVE the spa! Overall, a fantastic and relaxing weekend!

While we checked into the room, there was a in-room dining plate on the floor next to the door. While we took shower at night, and in the shower room already, then saw a bundle of hair on the floor, which is quite unpleasant and unhygienic. We reported the issue to the front desk the next day.

Overall I would come back. Property is nice with a beautiful view. It’s not the most up to date in terms of design, but the rooms are nice, pools are great and not too crowded. On site restaurant is mediocre and overpriced but you won’t get sick of it until the third time or so

Great place to stay! Very comfortable!

I just love it

very nice and quite facility. Not a fan of the $50/day valet only car service. Disappointed we had to pay the fee on day of check out as well.

Beautiful property I expect nothing less from the Ritz

Excellent customer service

The Edge could not seat us despite being in a suite for over 5 nights. That’s simply unacceptable. Otherwise hotel is very nice.

The hotel grounds are beautiful, and the lobby and common areas have been refreshed. State Fare restaurant was great. Our room was smaller than expected for the price and needed updating. Mattress was too short for our bed and pillows were lumpy and uncomfortable. Housekeeping forgot to clean our room one day. When I reported it, hotel staff said there was nothing they could do about it. Overall, probably wouldn’t stay there again.

views are spectacular

Clean grounds, clean pool, beautiful. Well kept.

This property is in a private beautiful setting a top a mountain with panoramic views. While its well maintained, it could use an overall update to the decor. I noticed the modern touches that have been added and even some of the dining rooms that have been fully updated. However, botox decor is no longer enough, it's time for the full facelift. Speaking of facelifts, the crowd there is OLD but looks RICH. As for food, the dinner and service were great but the food and service at breakfast...not so much. The live music in the bar and casual restaurant area was excellent, so good, I thought it was Memorex (speaking of old). I also loved just how quickly and efficiently the valet service was. It was cold so getting your car quickly was a big plus.

Beautiful place very accommodating and amazing staff ! I would go there again and again!

excelente

It’s ok.