Lastima que no pude comer Menudo, porque era demasiado temprano.

Front desk personal are very welcoming ,house keeping went above and beyond to help me keep comfortable and I felt very safe leaving my car parked knowing that the friendly staff was there to watch over.Overall I would always return knowing that I will always have world class customer service,Thank you Araiza staff for making my stay comfortable!!

Habitación muy limpia y buen servicio, el personal muy amable y atento.

nothing

Viejo, huele mal la alfombra y el drenaje del baño; recepcionista de mal humor

I've been coming to this hotel for over 20 years and this year they decided to start charging a safety deposit for all guests. This is very inconvenient and unacceptable. I will no longer be staying here.

El staff es muy amable y en general muy recomendable para una estancia agradable.

The rooms are great

En general todo bien, pero la habitación 121 con olor horrible a pescado, el internet para ver app de Netflix fallando , lento y en ocasiones no había.

Very clean and professional overall.

When we first arrived to our room, the AC is off and it was 105+ degrees outside. It took approximately 2 hours for the room to cool down. The elevators are dirty and you have to wait a while for them to get to your floor. There’s water puddles in the elevator and smears all on the walls. The beds are full size beds or smaller and the carpet is wonky. We were unable to open the slider door without practically breaking it open. The patio area was dirty with dried up leaves and bird poop on the railing and floor. While putting our items away, we noticed a large roach in the closet. We called the front desk and they said they’d send someone to take care of it. An employee came into our room, grabbed the roach, and left. No follow up, no apology. We called the front desk again for towels and they never brought them up. We called again for a 2nd time after 2 hours and they finally brought the towels. Family was staying in the new building and their rooms, lobby and overall EVERYTHING was better than ours and we paid almost double for the same amount of days.

Great location, literally walking distance from couple bars and clubs…

Water pressure was low but everything was clean and tidy

Instalaciones geniales, la señorita de recepción con actitud muy apática y en el teléfono todo el tiempo

A couple of items were no hand soap in our room and dead batteries I. Tv control but were handled quickly

I enjoyed my stay.

Good buffet breakfast nice bar and room service. Clean and nice rooms

Very good Very comfortable

The room was clean and conveniently located next to the pool. Staff was really helpful. Looking forward to booking my next stay here!

No