Smooth check in, friendly staff, large room (suite), 5 min by hotel shuttle. Very convinient.

Bartender made the best Cesar’s, thank you. Stay was good, front desk was very kind and friendly when checking in.

The hotel is in desperate need of an update.

Room was insanely cold, balcony door did not close properly, sink and shower drains were super slow

The room was amazing. Only issue I had was toliets plugged at 9 pm and they send housekeeping up the guy flushed it and then said I will have to call maintenance. Only problem is maintenance doesn't come on til 7am. We will send someone up then. 8 am still did not come so we called down again and he arrived. It was in unsanitary to have feces sitting in a toilet all night and no washroom to use. Also air exchanger wasn't working and the room beside burnt something in microwave. They wanted to return our money but seeing as I paid through Expedia it was non refundable. Started they would give me pts on Expedia but unsure if that actually happened. So was disappointed in how the issue was handled for the cost.

The hallways and elevators were not cleaned regularly as there was garbage on floors and tabletops. The room had an issue with overheating and adjusting the thermostat did not help. Many loud groups of children in hallways, foyer and restaurant. Parents were obviously intoxicated.

Check in was great. Room stunk. We had a suite - grossed couch I’ve ever seen. Went to the lounge. Service was medi ochre. But I was charged 45 gratuity for a table of 3!

Excellent

Clean room, noisy construction, heater in a locked closet in the room was very noisy when running. L

Yes it was very good👍

The hotel was undergoing renovations in the lobby area and were drilling into the floor causing airborne dust and debris. Staff had masks but nothing for guests. Staff were rude and un accommodating not to mention intoxicated hotel guests were harassing and following us in lobby. Worst hotel ever. Will never stay here again!

Tv did not work in the room and my wife and kids got stuck in the elevator for like 20mins

I wasn’t able to get a refund when my car broke down on my way to the destination

Room large. Very clean

Good food lovely staff our cards unfortunately didn’t work for executive lounge

Room was excellent. Booked a poolside room, didn’t get it though.

Great Room

This is a great place to stay for early AM flights. Staff are amazingly helpful and friendly, rooms are comfortable and the pool and executive lounge are great perks.

Close to the Airport with Shuttle service. Nice spacious suite. Front desk and Maid service was fantastic.

good