スタッフの方々の対応が素晴らしかった。部屋も清潔だったので大満足でした。

対応が非常に良かったです

ルームサービスを頼んだのに1時間以上も届かなかった。部屋は清潔で快適でした。地下鉄まで歩ける便利なロケーションでした。

Nice and clean. Close to a big shopping mall and metro station. Breakfast buffet was great.

Good Points: Nespresso for free, 49 inch TV, Stable WiFi Negative Points: Very noisy air conditioning (dumper let me woke up everyday), coffee at breakfast, reception, small business center

部屋もきれいで，高級感がある．駅からも近く，値段も手頃で大変満足している．また，受付のスタッフに道を聞いたときも親切に対応していただいた．朝食がついたプランで，７時からチェックアウト直前まで利用させてもらったが，特に嫌な顔をされず，大変良かった．

Nice location. This hotel locates in front of big shopping center and also station of metro is very near, which leads us to the center of city(historical area) very easily. Staff, room is very nice. except for the big nice of air conditioner.

Hotel fantástico! Excelente localização e atendimento impecável

Great room. Loved the space and the view. The location was excellent.

Todo estupendo, la habitación, las almohadas, la atención del personal SOBRESALIENTE, definitivamente volveré en cada viaje a Santiago

Habitación conformatable. Gran atención del personal.

Das Hotel ist super gelegen. Tolle Zimmer und sehr sauber. Leider hatte es bei uns im 15. Stock etwas nach Kloake im Flur gerochen. Geht nicht in einem 5 Sterne Hotel. Die Bar sollte um 22:30 schließen. Um 22:05 war sie bereits geschlossen. Sehr schade. Vor allem in einem 5 Sterne Hotel!

Ótima estrutura, bom café da manhã, localização maravilhosa. Porém; a ducha do chuveiro é muito ruim e o ralo do banheiro entupiu várias vezes. O cartão de acesso ao quarto não funcionava. Mas, o atendimento é sensacional. Vale a pena!!! Mas eles precisam melhorar pontos que são essenciais para um hotel 5 estrelas.

La habitacion necesita ser renovada, se ven varias cosas viejas y deterioradas

Yes.

It was a great stay, delicious breakfast and bed

Excellent location

It was a great, spacious suite with a view of the Costanera tower. The staff was friendly and we greatly appreciated the ability to check in early (for a small fee). The hotel is perfectly located and easily accessible to the metro anywhere else in the city.

Hotel excelente

Café da manhã, médio, deixava a desejar. Funcionários, alguns bons, outros nem tanto. Quarto limpo