スタッフ

スタッフ

I was informed that the check in time was 14:00 but I could do check in at 16:00. I lost a lot of time...

Great location within 15 min walking distance to old town to enjoy pintxos and bars. Helpful staff. Great breakfast buffet from classic eggs and bacon to local Jamon and pastries. Good access to the airport and local highways.

Nice rooms. Nice staff.

Schönes Hotel, gutes Essen, sehr freundliches Personal, hat eine Metro-Station ganz in der Nähe und man ist schnell in der Altstadt

personnel à votre écoute; petit déjeuner et repas très correct

First and foremost the staff are this hotels best asset. Arriving after a very early flight we did not expect to be allocated a room especially with our experience’s at home in the U.K. However, much to our surprise , we were found a room and checked in. The reception staff were very friendly and helpful. Bar and restaurant staff were excellent. My only criticism would be that on occasions the room had still not been cleaned late in the afternoon.

Excellent reception and lounge area . Lovely pool and solarium area. Close to Metro to downtown . Good breakfast. Rooms had great modern bathrooms but were a little bijou for two adults and one child . Lack of storage space was an issue too .

Great staff, great location. Excellent breakfast and the bar is very good and good value

The staff were very friendly and helpful arranging taxis and suggestions for the trip to Bilbao. Breakfast was plentiful and fresh We enjoyed swimming in the clean pool with a lifeguard and outside showers and toilets available.Room was clean and serviced daily

Reception staff really helpful for everything. Very nice hotel with good spacious rooms. Location is good, especially for an easy airport transfer, however for tourist things given the up / down of Bilbao levels, its very hilly, its best to use the metro, which is 2 min walk from the hotel. Lovely city, very friendly and has easy access to beaches via metro line. Recommend Sopela beach for Atlantic.

Hotel was fine except the food and beverage service was very limited.

Buena habitación y hotel bien ubicado.

Staff were very friendly and helpful. The hotel was clean, very comfortable and plenty of space to relax. The location is about a 15 minute walk to the old town centre. An uphill trek back but if you are not fully abled , a taxi is only 5 or 6 Euros.

Bon hôtel propre et agréable

Das Frühstückbuffet war sehr abwechslungsreich, die Zimmer waren sauber.

Desayuno muy completo, el personal es lo mejor del lugar

Although we had to pay for the spa /gym it was a fantastic hydro pool /swimming area Unfortunately the hot breakfast was always cold or like warm all three days Staff were wonderful throughout the hotel

Clean spacious room Great service relaxed hotel