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I was informed that the check in time was 14:00 but I could do check in at 16:00. I lost a lot of time...

Good hotel. Near airport

Bonne hôtel bonne location

Tout était parfait sauf la douche qui fuyait un peu au niveau du sol de la salle de bain

The hotel was everything me and my daughter needed for a three night stay in Bilbao. The staff were helpful and friendly.

The pools are shared with the built in gym and very limited sun loungers so unless you’re there at 10am you will not get a subbed and the pool is mainly busy with people from outside the hotel apart from that good hotel

Camera spaziosa e pulita, ma con manutenzione da migliorare. Zona silenziosa anche se un po fuori dal centro, che è comunque facilmente raggiungibile attraverso un bel parco. Personale gentile e disponibile. Otti.k rapporto qualita prezzo.

This was a great place to stay for our first visit to Bilbao. The room was excellent and the staff were really helpful throughout. Yes, it is a short walk down to the old town but taxis are cheap and there is a metro nearby. Didn't use the pool as we were too busy in Bilbao but it was nice and lots of people in it. Would definitely come back.

Bel hôtel moderne, station métro proche et facile d'access et d utilisation vers le centre historique. Dommage que le prix soit élevé et le parking en sois sol payant.

Lovely stay. The room was clean, the staff were friendly and the breakfast was delicious, especially the freshly made omelettes. I would definitely recommend staying here.

Hotel un peu éloigné du centre ville, parking cher, 25 euros la nuit

Hotel superbe, le personnel est accueillant et serviable. Les chambres ainsi que le reste de l'hotel sont propres. L'espace restauration (petit déjeuner, restaurant...) est au top

Loved our stay at Occidental! Convenient location, good vibe and our bartender David was awesome!! Will definitely stay there again when we return to Bilbao!

Prima hotel, goede locatie iets buiten t centrum dus rustig maar binnen 10 min met de metro te bereiken. Prima kamer, niet groot maar wel efficient ingedeeld. Ruime badkamer en goede douche. fijn zwembad (wel druk want gedeeld met sportclub). Fitnessfaciliteiten horen bij sportclub dus er moet extra betaald worden.

Vi har nydt 5 dagen på hotellet

Bon petit déjeuner avec beaucoup de choix. Les lits twin sont sur roulettes donc bougent beaucoup…et si vous êtes en face de l’ascenseur comme c’était notre cas, on entend beaucoup de bruit (nous avons demandé à changer contre supplément la dernière nuit). Seule la piscine extérieure est comprise sinon il faudra rajouter un supplément pour tout le reste : la salle de sport, parking, la piscine intérieure… Hôtel très bien situé, métro à proximité et centre ville possible à pied. Personnel très gentil. Expérience globalement satisfaisante.

Det var veldig god service, rommene var pene og romslige. Vi var veldig fornøyde med hotellet!

Clean room although it was a bit small for a family room at this price point. The AC doesn't go below 20C.