総合評価とレビュー Hôtel Barrière Le Royal Deauville

スタッフで日本語が話せるグラディスさんがいつも気を使ってくれて、とてもリラックスして過ごすことができた 海が目の前でバルコニーからの景色も最高だった

素晴らしい環境にあり　満足できるホテルです　 １つだけ問題点は　エアコンがスイート以外は　ありませんでした。 冬の暖房機は完備しています。 避暑地なので　通常は冷房は必要性がないのかもしれませんが　近年の猛暑の時は 暑がりの方は　困るかな・・・

部屋からの眺めもよく、快適に過ごせました。部屋やロビーのインテリアも素敵でした。次回は 夏に滞在し、海やプールを利用してみたいです。

とても過ごしやすいホテルでした。海側の景色が最高です。ホテルの朝食は雰囲気はとても良かったのですが、五つ星にしては卵のカウンターもなく淋しい感じがしました。

雰囲気が最高．スタッフはいつも笑顔で対応してくれてすばらしい．もちろん食事もよかった．朝食も種類が特別多いわけではないが，十分に満足できました．

Le charme désuet de l’ancien. Et le confort désuet d’un hôtel qui n’investit pas. Le séjour s’est bien passé mais : propreté juste (XV avec du calcaire, poussière), literie bof, odeur de cigarette à l’arrivée, l’enfer pour stabiliser une température d’eau acceptable. En bref c’est élégant mais nul en service, à ce prix !

Excellent accueil dans cet hôtel par toute l’équipe Tout était parfait

Proximité de la mer. Dogs friendly Belles chambres. Très agréable accueil

Très bel hôtel, très bien situé avec un personnel à l'écoute, très professionnel et réactif. Locaux très spacieux et grande chambre. Déco un peu datée et parfum trop fort dans les couloirs. Cabine de douche très vielle. Déco chambre à l'ancienne.

All was well. Except for two things For an hotel of this class there should be USB ports to charge phones and ipads in the room. There weren’t and it wasn’t easy to recharge. The plugs weren’t firm enough to stand the plug converters and there was no surface near the bed or near a table. The staff was very helpful but some looked like students who were a bit at sea. Maybe think about more training? But except for this, all was fine

Personnel très bien Emplacement très bien Décoration chambre vieillot moche

RS. TRES BIEN

Super séjour merci

Need to upgrade the rooms and common areas

This is a very nice hotel, just across the large Deauville beach. Room was big enough, big bathroom in superb condition and very clean. Excellent breakfast. Rooms could be a bit in better shape, given that this is a 5 star hotel. And room service could have been more focused in details: for instance, a seagull left a little "present" in one of our windows, and 2 or 3 full days passed without the room service cleaning it. But overall, a very nice option for this charming town.

Accueil et personnel au petit soin. Salle de bain mérite vraiment un coup de neuf. Et le SPA est vraiment petit.

The hotel is beautiful my only complaint is that there is not a shower in the bathroom only a shower head in the bath. Also having the toilet separate with no hand washing felt a little unhygienic

I just returned to this hotel after 10 years and overall I was very disappointed. The hotel is very outdated and needs a full refurb. Bathrooms are from the 80s. There are cracks on the facade and on the asphalt in front of the hotel and by the pool area. The pool area have employed young inexperienced staff. Once we arrived to the hotel we headed straight to the pool area to have a late lunch. We were given a table which supposedly had been cleaned and set up for us but which had pieces of spaghetti in gaps on the table, also bread crumbs and parmesan from previous guests on the placemats, seriously disgusting. When I informed the waitress, she didn’t even apologise, tried to remove some of the spaghetti which was trapped in a gap on the table and just said “sorry my fingers aren’t small enough to remove the rest”. She could have just come with a knife or scissors to scrape it up. Also when we arrived to lie down by the pool, nobody even checked if we were from the hotel and though the poolboy saw that I was struggling to raise the parasol, he didnt do anything. I had to waive and call for him to come over. At breakfast the avocado at the buffet was mouldy- anyone could see that with the naked eye. The only positives: the bar which has a very nice feel to it, the location, and last but not least the concierge Frank. He is very knowledgeable, enthusiastic and friendly and goes above and beyond!! That said, I will not be returning.

Xxx

+: emplacement Chambre et sdb spacieuses -: devoir demander 3 fois pour avoir le service de chambre, qui passe finalement à 19h. Petit déjeuner très décevant. Décoration des chambres