ホテルに着くや否やオーバーブッキングと言われほかのホテルへ移動させられました。 支払いも随分以前にしていましたがホテルにも入れてもらえず、、、 意味が分からないというのか理解不可能なホテルでした。本当に最悪でした。

So relaxing. Perfect place to unwind.

It was a perfect get away for our anniversary!

We stayed here over Father’s Day weekend and had such a wonderful experience! The resort was beautiful, clean, and relaxing everything we needed for a family getaway. The staff was incredibly friendly and made us feel welcome from the moment we arrived. Thank you for making our Father’s Day weekend unforgettable. We’ll definitely be coming back!

Beautiful

Nice place, a little noisy as we were near the pool

Everything was perfect. From the welcome at the gate, a quick and informative check in process, the spa with the best deep tissue massages, dinner, breakfast, drinks, it was a perfect place for a quick getaway.

Tennis courts and staff are top notch. Rooms are very large and luxurious. Staff is super accomodating and make you feel special. All in all, we felt like royalty.

Everything - it's a fantastic property with great service.

Casitas and property is stunning! Rooms are clean and comfortable. We went with kids age 10 and 8 and they loved the pool and our room. Only areas for improvement are: 1) staffing the family pool during the week, not just the weekend. It's a SPENDY place to not have somebody taking lunch and drink orders at the pool. We had to dial in the order and wait a fairly long time to get it. 2) Food is VERY mediocre, and of course incredibly over-priced for what it is. 3) The amount of plastic water bottles used is a little embarrassing; seems they could get with the eco-program and find a better way to do this without all the waste. Hoping that the ramp-up after COVID may bring the service and food program up a notch. I'd need that to return at this price tag!

Absolutely gorgeous place. Top notch all the way. Very happy with the full experience.

Incredible stay! The staff made this a world class stay, so pleased! Beautiful property!

Everything was great!

Loved everything about our stay. The staff is outstanding - they go above and beyond to accommodate their guests and they are beyond friendly and engaged. The spa was outstanding. Treatments and fitness classes were thoroughly enjoyable. The food was delicious. Our accommodations were lovely.

Rancho Valencia is one of the best high end hotels I’ve stayed in. Rooms come with fireplace and are comfortable, close to dining options. Also a very nice gym and spa. Five Stars!

Everything from the welcoming reception, the friendly staff, the room and amenities was phenomenal. We also loved the Velladora restaurant and the Pony Room bar.

Champagne sabering with Dan was the perfect welcome to our arrival.

Where to begin ... our first introduction to the Resort was at the guard gate. The gentleman greeted us with a Happy Birthday Mr .... - I had informed them it was my husband’s bday weeks ago when I made the reservation for his birthday dinner. After we were escorted to our beautiful villa (with Bday surprises throughout), I realized I had forgotten to pack a round brush to style my hair. I contacted the front desk and after searching the spa, gift shops, etc they concluded (with my help) that they did not have a brush that would satisfy my style needs :) ... but low and behold ... a round brush appeared in my room. They had sent someone to the local CVS (?) to buy one for me. This attention to detail and constant pampering continued throughout our stay: ice pops made with fresh fruit AND chilled watermelon delivered poolside, fresh squeezed OJ with newspaper of your choice delivered each morning, fabulous food and service at both onsite restaurants, outstanding pool service and well- equipped gym, a massage that began with a luxurious down comforter and ended with a wellness-shot of green goodness, spa robes that felt like the a billowy cotton cloud... the ONLY thing that would have improved our stay was a makeup mirror for my old, failing eyes... but I’m sure if I had asked, it would have appeared on the counter in our villas’ palatial bathroom.

Stay was perfect in all regards staff phenomenal in the spa the spa pool bar the restaurant

Great resort, enjoyed the spa and restaurants on property. Great service and relaxing stay.