お部屋が少し狭く感じた

The shower was fixed on the top. It was not a movable hand shower, so it was difficult to use. I wanted to drink hot tea in the room, but there was no kettle. These two points were disappointing. The bed was comfortable, with just the right amount of sinking and hardness. The surrounding area was very safe and i had a great time. Thank you so much.

It could be better .. curtains ran down. Small bathroom. Great housekeeping.

I did not like that the room did nir have a coffe machine and there is only one coffe shop close to the hotel no many options

Great location and beautiful hotel needs usb ports for charging

Súper bien localizado el personal súper amable tiene muchos restaurantes cerca y tiendas también

Excelente

Very convenient location to walk to museums. Dining options also walkable, as were shopping. Staff was helpful, friendly and professional. King Suite was large and tub was a luxury. My rating is because I expected a 4-star room and it felt low-rent. Plastic tile floors in main area. The bed seemed to be without a box spring which made it really low to the ground. The mattress needed an update as well. The room needs some updating.

Everyone was helpful and super friendly.

Great staff, great place, beautiful rooms, amazingly big for NYC

Location is best im America. EVERYTHING is right there. Staff is extremely attentive and excellent workers. They found all kind of perks and things to offer us. Truly above and beyond. The property is older; needs renovations to bring it to 22 st century with period details. Our compliments to all employees who made us feel welcome and gave us the VIP treatment.

Really appreciated having ice delivered to the room

excellent

Nice location and hotel.

The hotel benefits from an excellent location, just a short walk from Central Park, Fifth Avenue, and Madison Avenue. However, the overall experience does not reflect a true five-star standard. The room was quite average, lacking adequate wardrobe and storage facilities—essentially just an open space with a hanging rail. The drawers available were small and could not fit too much. The bathroom appeared outdated, and the attempts to modernise it were poorly executed. For instance, the taps were awkwardly positioned and difficult to access. I could not believe that someone could design the space so badly. The tub and shower were old and scratched. In the bathroom, the socket for the hairdryer was loose, posing a potential health and safety hazard. We could not use it. The breakfast was average. We only had breakfast at the hotel one morning, as it did not justify the high cost.

We stayed at the Lowe’s for 6 nights and it was one of the best hotel stays I have had. Everything was top notch. Clean, beautiful, and great location. The room was so comfortable and very spacious. But, the best part was how kind and helpful every hotel employee was. Will definitely be booking another stay.

4 star feeling, delayed check in, slow housekeeping and reception got frustrated when not buying an upgrade. We had to make the kids bed on our own the first night. Great breakfast and lunch!

All

The room was a little tired and could have used some fresher furniture

Great property with excellent staff. My only complaint was noise above my 3rd floor room. It sounded like chairs being dragged on the floor all night long for the entire time of our stay.