Great hotel

イベント会場NECに直結で、大変便利です。 しかし、お掃除カードをドアにかけておいたのですが、誰かにイタズラされたようで、お掃除はしなくてよいになってしまいました・・・。

部屋は広くて清潔でした、スタッフも明るく親切です

Very conveniently.placed, across the CP from the Terminal. Rooms, Restaurant and the Awesome Staff Members will make us return rather than just the convenient location.

Easy access to the terminal, room temperature could not be adjusted below 18c which is very warm in a medium sized room. Restaurant staff were great...

Firstly, I have to say we had exceptional service both front of house and in the restaurant. Special mention to Mukesh who gave us a super friendly welcome to the restaurant and Abdullah who looked after us too. The room was great - a good size, clean with everything we needed except for shower gel (empty) which was unfortunate as everything else was so good. The only bad thing was, before we arrived we wanted to book as table in the restaurant as my parents were meeting us for dinner. It was impossible to contact the hotel - I tried a message through the Hotels.com app - no reply. I tried calling several times - no reply. I tried emailing and got no response. This was very disappointing.

The room was clean and the bed was very comfortable. The staff were welcoming and friendly. We ate in the restaurant and they were very supportive of my dietary requirements and my meal in there was lovely.

Staff & room all good

Clean sound proofed room

Room was spotless

Room was clean and warm plus the ease of getting to the airport

Room was clean. Friendly staff

Perfect location and food was great - ideal start to our trip

Wonderful stay

Constantly sign up to Accor hotels, but never they have a record of it or receive any benefit from it. Stay at least once a year for the last 7 years. Stayed at the Novotel Birmingham airport Thursday night and staying at the Novotel Edinburgh central Friday and Saturday

Clean room

someone used my room number for a free breakfast you have an uber terminal in the foyer but charge drivers £6 to pick up and collect? It was free last year, doesn't make sense

Great location for Birmingham Airport

Room was lovely, staff were brilliant. Clean & food in the restaurant was delicious.

Room good but aircon wasn’t working. Got moved to a different room and this plus room service was faultless