Dirty around toilet bowl. Tv didn’t work. Night manager could not get it work. Lights didn’t work in part of the room.

Room was poor to terrible. Not clean. Beer bottle caps on the floor. Hair in the bathroom. Water in the elevator.

Great stay.

Close to waterfront

Upgraded to a renovated room which was very good.

The view from our room was amazing. Great staff. The room was a little dated but everything else was amazing.

Unfortunately the property is under going a Reno. We were compensated for our falling apart bathtub n stained rugs.

Ocean view, Eave restaurant were great. Property was under renovation and that was not disclosed when the hotel was booked. Rooms are pretty shabby, but clean. More than one coffee pod per person would have been nice.

There was an older man at reception who seemed to have zero interest in customer service, reminded me a little of Basil Fawlty. Key cards easily demagnetize.

Was a nice stay at this property, a bit pricey for not having an operating hot tub which we were looking for. As well as the property is going through construction and at very early in morning it sounded like a drill was going to come through the wall or ceiling. Ah well, was the 1st time in the region and thats what we focused on.

Very nice hotel with a very nice room overlooking the harbour. Convenient to lots of restaurants although we have breakfast included which has been good.

Tout était parfait. Le restaurant sur place « the Crown » était tres satisfaisant et les prix sont tres honnetes.

Holiday Inn Sydney should think of renovating their property specifically their room amenities, toilets inside the rooms as they were too old or may be from 70’s. No complimentary water bottle was provided or a jar or glass was kept and no cream or milk was available for morning tea or coffee.

Outdated. Stained dirty carpets. Locks that hardly works properly. You will spend time trying to get in your room. Noisy air conditioner/ heating system. Bathroom tub is stained with dark marks on the floor surface. Flush sometimes don’t seal so it just keeps flowing. Too expensive for the quality of the place.

Dcc

Had a wonderful harbour view, staff was friendly and walking from the hotel to local restaurants and tourist attractions was ideal. Would definitely come back!

Overall we were very happy with our stay. Staff were super friendly and very helpful. I understand renovations are underway so expect it too only improve. Really need some better wall outlets as plugging in device chargers was a bit of a challenge. Parking lot retaining wall and steps are in need of repair. All things considered though we would stay there again.

We enjoyed being on the waterfront and walking every morning. Dog Charlie was treated like a king.

This hotel is an excellent location right beside the waterfront / boardwalk. The hotel is showing its age, carpet and hallways had a musty smell. Beds are the old spring mattress and not very comfortable.

Harbour location