レセプション従業員の応対は過去最低レベルであった。従業員のレセプションでの待ち方、客への挨拶、質問対応レベル等、すべてにおいて改善が必要なレベル。

expediaのAdviceで宿泊するHOTELを選択してよかったと思った。

Unser Zimmer lag zur Straße hin, die extrem laut ist. Bereits ab etwa 5 Uhr morgens ist an Schlaf nicht mehr zu denken. Zimmer in dieser Lage sind aus unserer Sicht absolut nicht empfehlenswert. Auch die Ausstattung wirkt teilweise veraltet, insbesondere die Teppiche in den Zimmern, die nicht mehr zeitgemäß erscheinen und dringend erneuert werden sollten. Im Restaurantbereich waren wir ebenfalls enttäuscht: Obwohl es erst März war, war etwa die Hälfte des Bereichs abgesperrt, und Stühle waren sichtbar gestapelt. Dies hinterlässt keinen guten Eindruck, insbesondere bei einem Haus dieser Kategorie. Zusätzlich empfanden wir die Preisgestaltung als unangemessen – bei einem Zimmerpreis von rund 500 Euro pro Nacht sollte ein einfaches Omelett nicht mit 12 Euro extra berechnet werden. Insgesamt entspricht das Preis-Leistungs-Verhältnis für uns nicht den Erwartungen, weshalb wir dieses Hotel in Zukunft nicht mehr wählen würden.

Very friendly staff, fantastic breakfast and view from the room. We got an upgrade at the front desk to a very nice room.

The perfect mix of elegance and comfort,

Absolutely incredible

Magnifique hotel, équipe formidable!

Staff

Probably one of the best hotels I’ve ever had the pleasure of staying at…

There aren't enough things to say positively about this hotel. The location is best for any type of type and the staff were incredible. We had only a brief few days at the Riviera but they were filled with so much service, professionalism and expertise. They made our time at the location spectacular!!! Please stay here and enjoy this beautiful hotel with FANTASTIC staff!!!

We had a very nice stay at the Royal Riviera. The location was great-easy access to the beach and the path that encircles Cap-Ferrat. We really enjoyed the 15 min walk to the town of St. Jean Cap Ferrat-which was a great place for dinner and drinks. The room was very nice, as was the bathroom. The food was very good, though not having a separate lunch menu was unfortunate ). Also, pool drink service was a bit lacking and would benefit from poolside food service being offered, which is common at 5-star hotels we’ve been to previously. Overall, we had a great experience and will definitely be back-sooner than later hopefully.

Very good

Great location, great service!

Wonderful hotel- the staff are lovely, food excellent, and area beautiful. There are few places I feel compelled to return to because they are a refuge. This is one. Many guests were there for their 10+ stay. That says it all.

Amazing hotel, modern rooms, very helpful staff and amazing location in Cap Ferrat!

Supert hotell med beliggenhet i en perle utenfor Nice. Hadde vært bra om personalet på stranden plukket opp søppel som kom inn fra havet.

Amazing staff and hotel

Le site de l'hôtel est fantastique, directement sur la plage. Le restaurant est excellent et la piscine superbe. Les installations sont vraiment très bien sauf pour la chambre de base qui est un peu quelconque par rapport à l'ensemble de l'hôtel. Dans l'ensemble l'établissement est très bien.

Amazing 6 night stay to celebrate my landmark birthday…I researched Côte d’Azur hotels thoroughly and so happy I chose this hotel, it is truly fabulous! A massive Thankyou to all the sweet and welcoming staff who made our holiday so special - your gestures were much appreciated and I will always remember your kindness. The hotel is just gorgeous with fabulous views, food, pool…every staff member warm and welcoming. Outstanding location for beautiful walks and trips in this gorgeous area of France. Already thinking about our next booking here!

Staff was very helpful, concierge was very kind and helpful. Room was very clean.