Our stay began with an old, typed notice posted in lobby indicating there was an additional $50 retainer charged for each stay. When I mentioned that there were misspellings in the notice, the person behind the desk said, “yeah, we know.” That attention to excellence defined our stay.
The AC had been off in our room for a long time. It was hot and stuffy the whole night. It took an entire day for the room to air out. Light fixtures in the room were broken and/or