カードキーの不具合、ケトルやティーカップが用意されていなかった。グラスがとても汚かった。

Clean, spacious room in a modern hotel with a spacious bathroom were much appreciated. The spacious, airy theme continued in all public spaces. Odd things like a tiny sliver of a balcony with only one chair, not so much. The buffet breakfast works well. Unfortunately, we could only give 3 stars due to the paper-thin walls and how much sound filtered in. We could hear our neighbours on both sides so clearly: they kept us awake or, like yesterday morning, I failed to get a lie in due to next door's wake up alarm and subsequent three snoozes. We could hear their music, conversations and snores all night. Our non-soundproofed walls reduced our relaxation and enjoyment of the the evenings. The intrusive sounds are worse due to the loud nature of conversations on patios, regularly up to 2am. Hence, the staff and hotel are great, but you'll need good earplugs to get a good night's sleep. No concierge or porter services. Book your trips beforehand. The hotel is trying to be a mix of business/conference and holiday provider. The latter could be greatly improved with a tours desk. It's not a great location either. The shuttle only holds 8 people and comes every 10/15 mins to the train station. The train is then 4 stops away to the city centre and it's a crowded, busy commuter shuttle. Not really relaxing but ok if you're fit and able. Around the hotel, there are some very rough pedestrian paths with no lighting. It's much better with a car to get around. Would not return.

Breakfast good. Pool doesn’t open until 11. Staff are friendly and accommodating. Shuttle to and from the Metro is definitely necessary but a nice touch and runs every 10/15 mins

We stayed at this hotel for 7 days with my husband and our 5-year-old daughter, and unfortunately our experience was very disappointing. The staff were generally unfriendly, rarely smiled, and seemed unwilling to help. Communication in basic English was difficult. At reception, staff appeared cold and unwelcoming. One incident shocked me: I asked for milk for my coffee and was sent to the bar to pay for it, even though small portions are provided in the room. At the bar, two older male staff members laughed and talked about me while serving me, which felt very disrespectful. Another female staff member was also rude, made me wait unnecessarily, and refused to give me a knife and fork to cut fruit for my child. Pool service was inconsistent: one staff member was helpful, while another insisted on only one towel per person, even saying this to my child. The pool was also very cold. Breakfast was exactly the same every day, with no variety. I was not even allowed to take a banana when leaving. Our room faced a construction site, with noise from 8am daily, and it was dusty. At check-out, no one asked about our stay or even said goodbye. Overall, very poor service and not a welcoming atmosphere. I would not recommend this hotel.

Pleasant stay but outdoor pool was cold (April 2026) otherwise impressive internal lobby and open cafe spaces with good breakfast facilities. Convenient for city break.

Me subieron de categoría de habitación al tener problemas de ubicación. Muy agradecido por ello

Everything was great... was weird that the pool was full of watwr, ckean yet closed

We had a great 2 day stay at this hotel which has all the amenities you could ask for. Our room was large and clean. Staff were friendly and helpful. The free shuttle bus to the metro station was a big plus for us. The breakfast selection could have been better and WiFi was slow. Apart from this everything was great and we would definitely stay here again.

Nossa estadia no Ilunion foi muito boa. Não tomamos café da manhã no estabelecimento, mas jantamos em uma das 03 noites em que lá estivemos. A comida foi boa e o custo coerente. O quarto tinha um bom tamanho para um casal com dois filhos pequenos (cama de casal + sofá cama para dois solteiros) e os colchões eram confortáveis. O entorno do hotel é pouco conveniente para deslocamentos a pé. Sobre isso, o transfer gratuito do hotel para a estação de metrô foi bastante conveniente.

This is not a 4 star hotel. Rooms need renovation, our window was really falling apart. When we complaind about it the said that a room switch was not possible. The technical service just screwed it back on place , 2 days later the screw came loose and the window was again out of place. This room should just not be rented to guests. Woke up the next morning with bird sounds, sound good eh, except that the birds are flying around in the hotel lobby…. Breakfast quality was average, low quality food and bad coffee. Poor experience , only good thing is the location, close to the centre and parking for you car

Notre séjour dans cet hôtel était génial. Le personnel est agréable, les chambres sont spacieuses et propres, le buffet du petit-déjeuner est dingue. Le seul bémol est la situation géographique qui n’est pas 100% idéale puisque vous ne pouvez pas vous rendre dans le centre de Séville sans prendre un transport. Mais une navette est mise à dispo pour vous emmener jusqu’à métro donc ça compense. En tous cas je recommande cet hôtel !

Super breakfast

* Room very outdated, poor lighting, almost felt unclean because of it. *No concierge, was very difficult to find the room. * Outdoor work left our car absolutely filthy. Free parking tho *Breakfast was good with good selection of food. * Hotel looked nice overall but bedrooms were a let down. * Restaurant staff in the evening were very unhelpful. Didn’t even acknowledge us waiting.

Nice pool clean room

Chambre propre. Personnel parfait sauf au restaurant aucune attention mais repas tres tres bon.

Loads of great things about this hotel: - Huge pool with plenty of loungers, fresh towels, showers and shallow area for kids. - Spacious and nicely decorated atrium with indoor fountain. Lovely smell in reception too! - Bar area had indoor and outdoor seating and a good selection of meals available. - Breakfast selection was vast! - Staff were so kind and looked after us really well (apart from the pool towel lady - she was quite grumpy. Luckily only had to talk to her briefly once a day) - Beds were super comfy - Aircon worked well and was easy to use - House keeping were really thorough and kept rooms clean - Shuttle bus to/from the nearby Metro was brilliant. Metro into central Seville took only 10/15 mins and cost a few Euros. Things that could have been better: - There was no conditioner in the bathrooms. Shampoo and bodywash provided, thanks, but would have been good to know conditioner not available so I could have brought my own. - Bedroom furniture was quite beaten, old and in poor condition. Could do with a refresh. - Locks on the door looked a little broken/flimsy. Summary: Great place to enjoy a Seville city break but with the space and amenities of a lovely hotel.

Muy amable el Personal. Si bien queda en las afueras de la ciudad el servicio que tiene el hotel para acercarte a la estación de metro es muy bueno!

Chambre propre et confortable. Bon déjeuner buffet. Belle piscine

Zeer grootschalig hotel met buitenzwembad, 20 minuten v Sevilla centrum, gratis shuttle bus naar metrostation gaat frequent maar terugreis maar tot 22:30. Kamers groot maar wat verouderd en biet zo sfeervol. wel goed en groot 2 pers bed. Voor ons een goede optie tijdens de Senana Santa

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