Very much cared by staff for everything.

立地条件、静かさ、設備などは素晴らしいものでした。 ただ、残念でしたのは帰りの空港までの車手配の件で、チェックインの際に既にコンシェルジュに伝えていたにもかかわらず、当日記録が残っておらず（担当者当日休暇)、車の手配が希望時間に不可能と柔軟な対応をしていただけませんでした。 24時間いつでも送迎可能と案内されていたにもかかわらず、空港に3時間も早く到着することになり私たちにとってはホテルのミスにもか変わらず時間のロスで最後にとても不愉快な気持ちになりました。 このクラスのホテルに何度も宿泊をしましたが、コンシェルジュがこのようなミスをされるのは初めてです。

家族3人(3歳児含む)で2泊しました。ゴアの空港からは無料のシャトルバスで1時間程度かかります。ロケーション的にはかなり田舎にありますが、その分広大な敷地の中に宿泊棟が点在しているようなバリのリゾート風といった感じです。部屋はまずまず綺麗で、窓からは部屋のすぐそばまで迫っている池が見渡せ、蓮の花が咲いていたり、鳥が羽を休めているなど癒される環境です。今回は一回もホテルの外に出ませんでしたが、プールが大人用、子供用と２つあり、またプライベートビーチまで徒歩5分ほどと、ホテル内でも十分楽しめる環境です。妻はアーユルベーダのマッサージも受け、かなり満足できたようです。レストランはメインのレストラン(ビュッフェスタイル)が一つとリバーサイドのイタリアンレストランがありますが、味はそこそこ、値段は立派といった感じです。全体的にはサービスもよく値段相応という感じがしますが、レストランや施設内のアミューズメントはもう少し充実していても良いかなと思います。

インドとは思えない別世界！ ハスの花が咲き溢れ、夢の世界に大満足！

良いホテルですが、超高級というわけではありません。 ３食つきプランは、朝昼夜ともすべてインド料理のビュッフェです。 また、ホテルへの無料送迎もありましたが、大きなバスでの移動で、人数がある程度そろうまで出発しませんので、念のため。

Food was excellent

A faultless experience, everything was 5 star. Not the cheapest hotel but certainly the best hotel on our tour of India. Well worth paying that little bit extra. Highly recommended.

Our room was facing a beautiful lagoon. Our butler Deependra was very efficient, provided excellent, service. The sunset on the beach were perfect We especially enjoy having dinner at the Riverside restaurant awesome at the Susegado restaurant. Buffet breakfast at the Miri restaurant was very good. The beautiful gardens, were a pleasure to see. They were buggy services to take you anywhere in the property. Very, very nice swimming pool as well.

We had the best stay - property is amazing. The breakfast buffet was just mind blowing. Staff was incredible and we had a personal contact to arrange things for us. The beach at the hotel was beautiful with nice sand and plenty of lounge space. Goa is very spread out so having a nice hotel as a home base was key.

Everything is anazing. Particularly the people. Only problem was constant weddings which were very loud and not relaxing. Staff very understanding and tried to give us quietest parts of resort.

Was really excited to stay at this property Unfortunately due to the current situation my flight got cancelled and the one I rebooked also got cancelled I tried calling and messaging to explain this Before this happened the st Regis team was very responsive and suggesting lots of stuff As soon as I explained what happened I have had no response no refund nothing Am extremely disappointed as I wanted to rebook to stay here in the future but after this I will not do so Clearly they only pretend to care when you book and as soon as a problem arises they cannot even be bothered to even respond Extremely disappointed

The property and surrounding grounds are beautiful. I would not stay there again though. We arrived quite late at night and were disappointed when we arrived at our room as the bed sheets were damp and the room was very underwhelming for a 5 star hotel. By this time it was too late and we were exhausted so spent the night sleeping with damp sheets. We were contacted by the “butler service” which was really just a generic WhatsApp and they take a long time to respond. However once we raised our concerns about this another member of staff took over and was much more helpful. Our biggest frustration was that the property is advertised as having 3 pools but we were told we weren’t allowed to use the adults only pool as it was for the most expensive rooms only. On the first day we were unable to get a lounger at the pool we were allowed to use. The experiences the hotel offers are eye wateringly expensive. There was a mix up which I take some responsibility for where I had booked a dining experience for my wife’s birthday under the impression it was £150 only to find out hours before that it was £1,500 and when I said I didn’t want to continue with it I was told I would have to pay 20% cancellation fee however no cancellation fee was ever mentioned in the booking of the experience. There was also no way the experience could ever be worth £1,500. The staff are very nice but there is a clear agenda to get as much money out of the guests as possible and everything has a price.

Wir haben die Aufenthalt zu dritt sehr genossen. Das gesamte Personal war sehr freundlich, besonders unsere vierjährige Tochter hat die Aufmerksamkeit sehr genossen.

An absolute amazing stay!!! Extremely attentive staff Saheli Das was amazing at everything she does!!! Nothing was too much to ask. Vincent the buggy guy was absolutely lovely and help ful Rooms were clean and spacious. Saurabh at riverside was a delight!!! Not forgetting Sonam who made us laugh and made some amazing cocktails

Rooms and bed was fabulous!

I had an issue with the my Visa on arriving at the airport , i could not travel so never got to the resort and lost the entire cost of the holiday . I requested any kind of a refund i thought perhaps the costs of the airpprt transfers or maybe the meal package anything really , but no i lost everything and they charged for everything , i get the rooms were reserved , but not even the cost of the return transfer to the airport which was obvously never going to happen , anyway my message be very careful about visa requirements

Magnifique chambre avec vue sur le lagon. Très calme.

After a great issue at the pan Asian restaurant where they refused to give us a table despite empty seating available we were helped by the manager to get place . But the pan Asian restaurant had a buffet of 4000 per head and the food was sub standard and deserts only two that too very poor and undone banana cake that was hard . Menu from Live counter had very limited and unpalatable options that were cold . Poor service despite the complaint , the staff seems untrained and hospitality is clearly not their forte . Moreover we notified them many times of a 50th bday we were celebrating but no courtesy to even do a cake or anything special

beautiful property, could have better food

The hotel buggies are unsafe and dangerous. My partner was hit by a wreckless buddy driver on the resort whilst walking to the beach.