Very nice property. Centrally located. Staff helpfull but let down by lack of focus on check in. We paid for the car parking but were asked to pay again for it on check out. We also pre paid the room but were charged again on check in. This caused a delay on check out processing the refund.

From the time I entered - just WOW. I loved my room and the decor. I loved everything about the place it was like stepping back in a time of opulence. My little piece of paradise and tranquility. The room was very quiet, seemingly far from the hustle and bustle of busy Melbourne.

Very convenient location. Although you can open the windows, which I usually like instead of sealed air-conditioned places, it was too noisy on the street to sleep with them open. Otherwise a very good room, with excellent facilities.

Room service/breakfast was ordinary

The room was brilliant, the staff were very friendly and the location was good too.

King suite was beautifully appointed and very spacious. Bed was comfortable. Location was central to restaurants and shopping. Parking/loading/unloading process was inconvenient.

Really enjoyed our stay. Loved the cosy lounge area next to the reception. The only negative things for us was the carpet stains near the bathroom & the room could have been cleaned a little better as the table had sticky drink marks. Also the shower leaked. Would we stay here again? Yes!

We stayed in room 801. We thought it might be noisy above Flinders Lane but it was very quiet. The room was lovely and we had a lounge area to relax in. Central to everything, shopping, Footy and NGV. Will stay again in the future.

We stayed at the Sebel (I think it was the Grand Mercure then) in 2003. It was the reason we wanted to stay there again. Every staff member we encountered, without exception, was most helpful ranging from the reception staff to the cleaners. The hotel has a classy appearance and feel to it and we will be choosing it again when next in Melbourne which we hope won’t be in another 15 years.

Overall good, the internet connection kept dropping out and there was no room service

Handy Location

We enjoyed our stay, quiet hotel for being in centre city. We cluld hear any street noise that you often get with central city hotels. Very central if you want to be close to the centre city

The hotel had no pool, gym,mini bar and was quite small for the price. Only a 3 star hotel

Excellent service, very comfortable in a location that really suited our needs

A lovely hotel with most charming and helpful staff

Very relaxing and great value for money. Well positioned, for access to city center

dusty in places; bathroom fan almost full and in other, other lower down areas

A boutique hotel literally in the centre of Melbourne with huge suites with balconies and sumptuous furnishings. So quiet you’d think you were in ther countryside! Only downer is no service at all. You have to make the bed and take out the trash yourself. This can be a positive in that you don’t need to rush out so the maid can do your room! We will definitely use The Sebel as a Melbourne base from now on. We walked to restaurants, galleries, shopping and theatre.

Our room was an apartment with a bedroom, sitting area and kitchen. Everything was very nice. There is no restaurant, but there are many options very nearby. It is very close to the center of the Central Business District.

IDEAL FOR WHAT WE RQUIRED AND I WOULD RECOMMEND IT TO PEOPLE WHO LIKE SELF CATERING