総合評価とレビュー Howard Johnson by Wyndham Phoenix Airport/Downtown Area

フロントに人がいないことが多く、駐車場が満車の時や、鍵が使えなかった時に困りました。お風呂と洗面所の水の流れが悪いことも気になりました。

禁煙の部屋のはずが煙草臭くとても不快でした。電子レンジ内にポテトが残っていたり、冷蔵庫内が汚かったりと掃除が行き届いていませんでした。エアコンが床置きタイプでベッドのすぐ横にあって、寝ていると風が直に当ります。早朝の空港送迎と朝食はとても有り難かったです。

重いスーツケースを持って帰国する直前に宿泊したホテルだったが、エレベーターがないということに気付かずに予約をしてしまった為、不便な思いをしました。 ホテルの受付スタッフの方はフレンドリーで感じが良かったですが、部屋の作りはとても古さを感じさせるもので、ティッシュなどもなく、エアコンの動きも今一つで、空港近くのホテルなのでこういうものかとは思いましたが、写真のイメージとのギャップはかなりありました。

Estaba limpia la habitación, pero el baño está muy viejo y descuidado.

Staff unresponsive to requests. Misrepresentation on the website concerning breakfast and amenities.

Property required a deposit, desk person asked for cash. I forgot to ask for the cash back in the morning. When I called the manager asked why I didnt ask for the depoait to be put on a credit card. I wasn't given that option and didn't appreciate being lectured when I dont work there and don't know their policies.

No coffee In the morning

Never got room service for a 3 night stay. One shower towel had a bunch of brown stains on it so I left it on the floor and it was never replaced. Shower drain was covered in hair from previous guest. Key didn’t work 3 times. Had to go to lobby to have them fix it. First time they just gave me a different room. 2nd and 3rd times they reset the key. Guys at front had no customer service skills whatsoever. No apology or anything. Literally didn’t say more than “let me see your key.” The fan to the refrigerator would start and turn off every couple minutes and would make an extremely loud sound when turning off. I had to unplug it during the night which made all of our drinks warm by morning. I never leave reviews but this was an overall very poor experience and definitely won’t be staying at another Howard Johnson hotel again.

The experience was so bad, we left the hotel and just booked a different one.

Photos are definitely misleading neighborhood is a lil sketchy had a lady in the room arguing and throwing around stuff the room next to us the whole night the only positive I can say is the 2 guys at the front desk were polite and did as much as they could do

Very old and run down. Dirty cleaning rags in the room. Paint peeling and tv turned off every 25 minutes. You could hear critters in the walls and ceiling.

courteous staff and helpful

place to park your car long term very close to airport

First of all, advertised that they had airport shuttle which turned out not to currently be operating. I mentioned it at check-in and there was no apology offered or any comment whatsoever. The price I paid for this room was ridiculous considering the lack of quality. This felt like a $50 room. On a positive note, I requested a ground floor room which I received.

I did. It like the room. I expected better for the price

Look elsewhere

nothing

Terrible catfish experience you need to take this off your selection on site

Dirty and outdated. The pool was green.

Rooms are not as they appear on website. Not worth the stay. Room has a bad smell, floors were not swept or mopped. To many things to list