I chose this hotel because of good reviews of its clean rooms and good breakfast.
However it is not so. There was no person at the reception and a note is posted on the counter when I arrived.
I could not have breakfast due to our early flight. I had told that fact one day before on the phone but they didn’t offer anything instead.
Does it mean we should not believe reviews?
Maybe I visited this hotel in a bad timing.
Or the conditions and situation of American hotels have changed badly.
続きを読む
Leticia
10.0
/10
13週間前にレビューしました
Expedia Group verified review
Very clean, quite, good breakfast
Shelley
友人&家族
10.0
/10
13週間前にレビューしました
Hotels.com verified review
Check in person was very friendly and welcoming. Answered all my questions. Room was very clean!
Carl
10.0
/10
13週間前にレビューしました
Expedia Group verified review
food they offered for free
Dana
レジャー 友人と 一緒に
10.0
/10
14週間前にレビューしました
Expedia Group verified review
Len was a great host!!
Thank you for the plates & cutlery for our dinner!
Dennis
出張
10.0
/10
14週間前にレビューしました
Expedia Group verified review
It is under refurb.
Marci
レジャー パートナーと 一緒に
10.0
/10
14週間前にレビューしました
Expedia Group verified review
Everyone was friendly, it was clean, and we really enjoyed the evening food and drinks!
Gillian
ビジネス&レジャー
10.0
/10
15週間前にレビューしました
Expedia Group verified review
Very clean and comfortable. Excellent location for rental-car return and airport, plus great airport shuttle service. Helpful staff.
Vincent
友人&家族
10.0
/10
15週間前にレビューしました
Hotels.com verified review
Excellent
Frank
レジャー 家族旅行
8.0
/10
15週間前にレビューしました
Expedia Group verified review
You are paying to be close to the airport. While the hotel was definitely dated & interiors old, it was clean and the staff was over the top friendly!!
David
友人&家族
10.0
/10
15週間前にレビューしました
Hotels.com verified review
Hotel cleanliness good. We enjoy the "happy hour" at this hotel.
Peter
出張
10.0
/10
15週間前にレビューしました
Hotels.com verified review
Wonderful stay. We arrived midnight following a flight from Australia. They offered us a late checkout. Our room was larger than normal, wonderful bed and extremely clean room.
Kent
出張
8.0
/10
15週間前にレビューしました
Expedia Group verified review
Incredible staff! Facility dated but upgrades are underway to be completed by end of 25. Day construction noise but , did I say great staff. Very good value and proximity for STL airport area visit. I’ll be back… oh , very fast airport pickup !
Whitney
ビジネス&レジャー
10.0
/10
15週間前にレビューしました
Expedia Group verified review
I had never stayed in a hotel that offers free dinner, drinks, AND breakfast! Staff was amazing! Rooms were excellent and the food was yummy!
Steve
10.0
/10
16週間前にレビューしました
Hotels.com verified review
We arrived at 12:30 in the morning after two flight delays. The desk clerk was so nice and understanding.
Pamela
レジャー パートナーと 一緒に
10.0
/10
16週間前にレビューしました
Expedia Group verified review
We always stay at the Drury when we fly out of St. Louis. It’s clean, the staff is phenomenal, they get us to the airport, and their free food and drink offer is just perfect! We could not be more pleased!
Courtney
レジャー 子どもと 一緒に
10.0
/10
16週間前にレビューしました
Expedia Group verified review
Front desk staff was very helpful and enjoyed the food and drinks!
John
出張 パートナーと 一緒に
6.0
/10
16週間前にレビューしました
Expedia Group verified review
The rate quoted by Expedia was not honored. Dog fee is outrageous. Ad says gated parking. Arm to gate is broken, cones are placed as a deterrent.
Richard
レジャー
10.0
/10
16週間前にレビューしました
Expedia Group verified review
Airport shuttle service
Russel
出張
10.0
/10
16週間前にレビューしました
Hotels.com verified review
Shower would not drain. Ankle deep in water while showering