総合評価とレビュー Country Inn & Suites by Radisson, Grand Rapids Airport, MI

ビジネスの商談で宿泊です。今回もいつも通り、快適でスムーズな滞在となりました。希望通り、受付に近い1階の部屋にして頂けたので、食事や買い物に楽でした。従業員の方々は、皆フレンドリーで言う事ありません。タクシーを捕まえるには大変ですが、ウーバーを使うようになり、心配は無くなりました。目のまえに24時間営業の、大型スーパーがあります。今回もお世話になりました。また、泊まります。

値段は安いが設備は古い。すーぱ

今回もビジネスでの利用でした。目の前に、24時間営業の、大型スーパーマーケットがあるので、安心の滞在でした。車が無い人には最適な場所だと思います。ホテルスタッフも、皆親切な人ばかりです。また、滞在します。

The parking lot has alot of pot holes and theres no hottub.

Free parking, decent breakfast, easy check in/out.

They ran out of breakfast foods. On our first day we had to move to another room because our tv didn't work our next room the refrigerator leaked all over the floor. We definitely wont be back

We thought we were going to be trapped in the elevator but the staff is super nice and the hotel is clean.

Clean and Comfortable overnight before flying out in the Morning. The Guys at the front desk were very professional and helpful when we had an issue with one of our bags. Excellent service.

good

Our first room we discovered ants and we were moved to a different room. We did however realize that we booked 2 queens and got 2 full beds.

Horrible service, we had gotten to our room and saw that it was not as pictured, there was a big gap between the door and the door frame which let you hear everything downstairs. The front desk person Jack is extremely rude and unprofessional. When we went to ask to switch rooms he was sitting on the couch on his phone and had an attitude. We did not stay at the hotel at all and gave Jack our keys to the room to check out and he threw them on the desk. We have been trying to contact a manager for the past 3 days and they have refused to let us know her name and she has not once given us a call when she has been in and promised to give us a call. Highly recommended staying at the other Country Inn that is 10 minutes away, much friendlier staff and better rooms. This hotel is not worth the hassle and money at all.

The front desk “dude” was rude and not very accommodating. He called to my room after I was already in bed to sign something and called back 5 minutes later to cancel because he apparently did not review my reservation. The heating unit in the room sounded like someone was banging on pipes all night. Room was too close to the ice machine, which was used throughout the night. I will not return to this property.

The property was nice and clean , the area has a lot of shopping , dining places . The staff were very polite and helpful. Definitely recommend staying here

The service at the front desk while checking in wasn’t very friendly. Glad to have first floor room.

This property was horrible there was no management, still havent been refunded for leaving a day early! Door keys didnt work right, doors never shut all the way, was super rude to my Autistic children, elevator didnt work right and was super dirty and breakfast was horrible!

The property, room, and parking were fantastic. Our only less than excellent experience was with the front desk employee. He did the job, but wasn't friendly or helpful. He acted like we were inconveniencing him when we had simple questions like where our rooms were located.

Close to our family for the holidays

We arrived rather late, but had great check in service. Nice breakfast before hitting the road. Keep up the good work.

Horrible customer service!

Elevator was broken. Drinks vending machine broken. Requested a 1st floor room when we arrived because I had foot surgery and was on crutches. Only rooms available were on 2nd floor. Had to hobble up the stairs which was difficult with crutches. Thankfully the 2nd night of our 3 night stay we were moved to a 1st floor room. That room had only 1 garbage can and the bathroom floor wasn't the cleanest.