Hotel is confortable. We stayed at El Cid Marina Beach and passed well. One thing I coud not understand.. At the moment of check-in, we had been asked to change hotel (to El Cid Castillana from El Cid Marina Beach), if we would like to...I don't know the reason why (Overbooking?)... Of course, we have denied the offer and stayed in El Cid Marina beach.

Everything was wonderful — the staff was very helpful and attentive. The room was great either way beautiful views. All inclusive was a great deal!

En general es mucho más bonito que en las fotos!

Todo excelente muy bien. Todo el personal

We’ve always enjoyed our stay at the El Cid Marina. The guests that this place attracts are some of the very best to get to know and to socialize with. The staff are very accommodating and friendly and the food is top notch. A great vacation experience overall.

Breakfast buffet was delicious. Dinner menu for buffet was better than some other days. The Chinese then buffet for one of the days was not favorite but was good either way. As part of the All Inclusive package with El Cid Marina, you get access to all the other El Cid hotels which are easily accessible via shuttle which is great if you want to try other restaurants. Overall service was great except their seems to be low staff at the food bar by the left most pool near the pool with the cave. Service was very slow here and only have 1 person making drinks for everyone. Room was clean and comfy and staff are always available for questions on activities and amenities. Overall would greatly recommend with feedback they have to prepare accordingly with an extra staff member when needed for busier days.

We had a great stay, wonderful staff.

It was wonderful. Great service

Personnel accueillant et prévenant. Les prestations sont de qualité.

El Cid Marina is beautiful hotel and great location. Staff were helpful and friendly.

Had a wonderful stay! This was our third time staying in this hotel so we will definitely come back again. The rooms were clean, spacious, and had all the amenities we needed. Also, the food is very good. The breakfast buffet offered variety of fresh local fruits and made-to-order omelets.

Bra all inklusive hotell med otrolig personal. ⭐️

Excellent

Todo estuvo muy bien, tanto como en el área de playa, albercas, los meseros de las bebidas y comida, desayunos y comidas! El Problema es el servicio de noche, tanto como cena de buffet y cena de especialidad! Parece que ya se quieren ir, les pides algo y te medio atienden de mal humor y ya ni se diga los chef de cocina o el capitán de especialidad con una actitud de tal grado de decir no vuelvo al hotel, ese fue el peor servicio de mi estacia

No complaints

Todo excelente el mejor hotel sin duda en mazatlan

Todo excelente la atención del personal y la comida muy rica

Todo muy bien!! Personal muy amable; Muy rico la comida del todo incluido.

El Cid Marina was terrific.

Clean room and spacious room. Check in staff. VanShuttle and boat shuttle between facilities works really well.The view.