Customer service was incredible.

Little bit noisy (traffic, ice machine, ...).

Great experience.

Overall our stay was pleasant. Breakfast was decent, staff was helpful and friendly, and it’s a great location

Clean, comfortable, great breakfast

Stayed with my family members. Nice cozy stay and the free breakfast is good

Great stay!

Best stay on my trip

I always stay here when coming to Eugene everyone here is so nice and helpful room are great and clean

It was a bummer the elevator was broken this trip..

Lighting in rooms was a bit low in the living area but lighting by bed very good for reading. Bed was comfortable and motel quiet. Location was very convenient for medical appointments and dining.

Everything was great in the room and for breakfast. The elevator was not working. I am glad we were only staying one night and didn't have much to carry up the stairs. Check in person just said "elevator is busted, there are the stairs" I thought she might have offered a room on the first level, but she seemed too distracted to pay any attention to us. She started asking me questions that I had already answered with the online check in. I asked why, then she stopped asking for more information, said something about not uploading my id, which I had already handed to her. Why spend the time filling out online if they aren't going to use it for check in? I would stay there again, hopefully the check in person gets training in customer service and how to welcome and pay attention. She can read whatever she wants on the computer when a customer isn't standing there waiting.

Rooms are nice and clean. Elevators were not working though and we were on the 3rd floor :(

Good

We were late checking in and the front desk was very nice.

Overall it’s a good place with friendly staff. But it’s too noisy when you have the first floor room and next to the stairs. Bagels are not fresh from their breakfast.

Room a bit noisy and smelled of smoke, otherwise everything was ok

Overnight stay. Location was convenient off the highway. Room was comfortable and very clean. Breakfast had many choices. Staff persons were nice and efficient.

Hotel was fine, breakfast good. Might be our age, but seemed really spendy for the value.

we stayed unfortunately the same weekend as graduation so the fees were unusually high. The room however was fine, it was clean and quiet except for some road noise. We brought food back to our room but there's no coffee table so that inconvenient, there's room for one. Don't bother checking in on your phone as you'll just have to go through the whole thing again at the desk.