Front desk was amazing. My room smelled like smoke, was dirty; had popcorn from the last person in corners, had body hair in the bathroom, I FOUND A NEEDLE CAP IN THE BATHROOM UNDER THE COUNTER. The hotel was sold out so a room change was not an option. There was also a transient with a flashlight out side the room window looking for whatever he could find. It terrified the children with me. The images on line are very deceiving.