This hotel is a disaster. Total run down dump. First the door access lock was broken. Then switched rooms. The toilet ran all night, there was no shower curtain, the a/c was broken. Total dump.

We had no problem with check in or out. The pool area had 2 wasp nests in the corner of the windows which one was active. My son also found items left by previous occupants under the bed which we did let the front desk know that at check out. Otherwise we enjoyed our stay.

Most of the hotel common areas smell like Mold, The room was comfortable and the AC worked well. The Breakfast is kind of basic and some items seemed a little stale. For the price its not bad if you don't have allergies.

Dirty and run down. Pool was filled with debris and bugs. Breakfast was edible.

We found a bug on the pillow and a Weird one crawling on the wall. The shower was hard to start and cold water. Not very clean and run down. Would like somewhat of a refund

Old facility very little in upgrades bathroom not nice at all! Beds were clean. Pool was nasty.

Property desperately needs updated. Smells musty and air conditioning doesn’t work well.

Our room was fine, but hallways were very hot and musty.

In one year the conition of the property has taken a beating. I am worried because I love this place.

Decent

Old hotel. Needs to be updated. Will not stay there again

Close to idelwild park. Hotel has a nice outdoor park.

We stayed here 10 years ago. We love the convenience of it being right in the heart of Ligonier. The front desk staff were excellent. We enjoyed our two adjoining king size suites and their location. It was quiet which we enjoyed. The beds and pillows were excellent and very comfortable! The air conditioning worked great inside the rooms. With that said, there were a few things that were not so great. The website advertises their restaurant and bar, however we learned it has been closed since COVID. No one will care that you don’t have a restaurant in the hotel as there are plenty around. However, they WILL care that you advertise it as open and have a full menu for people to view. Just change the website! Deceiving folks makes it hard on the traveler who are making plans as well as the poor front desk staff that have to deal with complaints about the closed restaurant. Further, the pool had three different closing times posted. Again, no one will care when you close the pool just update your signs to reflect the current times so as to not confuse folks. The rooms appeared very clean however when we went to open the sofa beds, there were food and crumbs under the couch and in the couch cushions. Please take time to pull out the couch and clean under them as well as in the couch cushions. Also please take time to clean your pool. I had to scoop out bugs and bandaids my first time there and one hotel guest stated the pool looked like his car bumper. Covered with bugs.

The room was small for a suite and air conditioning didn't really cool the whole room. The TV's aren't smart tv so no watching any streaming but the bed wasStaff didn't change my payment method even though I gave them the correct card at check in. Pool is older and could use an update but it was still nice. The hotel is in a suburban area and really close to Idlewild.

Location was good. Hotel was tired and worn. Internet in and out. Shower temperature knob disconnected from valve. No stopper in hand basin. AC & room layout directed cold air directly onto bed. Breakfast very inconsistent - 2 days only one hot choice, 3rd day 3 choices but out of eggs by 8.30 although b/f until 9.30.

We Love your Ramada! Whenever we are in Ligonier this is where we always stay, and it has always been wonderful. We used to also really enjoy the Bistro, but it seems not to have been open the last couple of times we've stayed. It was low-key, but always a very pleasant option! Keep it up!

The rooms were fine--but there was often no one at the front desk. There were stains in the hall way carpet and the fitness room had such a bad smell we couldn't use. On the other hand, the staff that we met were very nice and helpful. The rooms were clean--and the mattresses good! I would suggest more frequent shampooing of rugs in hall ways and rooms, and a more consistant presence at the front desk. I called there many times and got no response. Thanks--we did fine.

Room was exactly what we needed. Breakfast was tasty. Staff were kind and helpful.

check in was easy - very convenient location to downtown - very walkable... My only complaint was airflow in hallways and breakfast room... very stuffy and smelled musty (room and lobby fine)

Checkin lacked information, the bathroom was split, small and dingy. The room was dated and the air conditioning in the room wasn’t adequate for the room and how hot it was. Breakfast was sparse and there were arguments between guests and staff members in the breakfast room - making us very uncomfortable.