Staff was great. Room was very comfortable

I just adore this hotel. Always a treat to stay. This time with the in-laws, who appreciated it as well.

Mon séjour a été très décevant, surtout pour un hôtel de cette catégorie. Je comprends que le restaurant n’avait pas de disponibilité pour une personne. Par contre, que le service aux chambres ne soit pas disponible un samedi à 17h30, c’est une situation inadmissible. De plus, c’était extrêmement bruyant dans les chambres autour ainsi que dans le corridor. À mon arrivée, les femmes de chambres ont parlé entre elles (très fort) pendant près de 2 heures juste devant ma porte. De plus, le soir les autres clients ont été bruyants (parlent fort, entrent et sortent de la chambre en claquant les portes, j’ai même dû demander à un client de fermer sa porte de chambre, qu’il avait laissée ouverte!). C’était ma deuxième expérience à cet hôtel. La première fut exceptionnelle et la deuxième catastrophique. Très, très déçue.

There had clearly been some water damage in the area of my room around the washroom. The washroom door and affected baseboards should be replaced.

Gorgeous hotel that blew us away as soon as we walked in. The staff was wonderful and the rooms were huge and very clean. Also the comfiest hotel bed I've ever slept on! Location was perfect and very walkable. Would stay here again in a heartbeat.

Great location. Comfortable rooms. Old world charm

Everything good

Fantastic location and nice t

Beautiful hotel! Excellent location.

Very walkable to shops, dining and the beautiful Garden Park across the road.

All good. But breakfast was not free.

Good

I have stayed her numerous times because the location and restaurants near by are great. Every time I say I won’t be back but come back because of that. Unfortunately every time I stay, housekeeping is an issue from starting to knock on doors to see if people have left at 8am to even entering my room once while sleeping. I have complaint each time with the issue not resolved on my next visit so clearly this is a policy they have for their housekeeping team. You’d think they would be able to use technology to know when rooms are being checked out of vs the old fashion knocking.

Great location, great staff, great amenities, very well kept .

Ex

Great time and staff are fantastic. Keep up the great work guys

Lovely lobby, friendly staff, quiet room with great amenities. Nice location in the city

Beautiful hotel

The bed is comfortable and the staff were really nice and helpful.

Smooth check in , friendly helpful staff. Very professional and personable. Very stylish and clean room. We love coming here !!