総合評価とレビュー Holiday Inn Montevideo by IHG

残念な点①：ホテルの写真はバスタブ付だったので期待していたのですが、バスタブ無しの部屋にアサインされました。バスタブ付にしてほしいと当日リクエストしたところ、事前にメールでリクエストしないと不可、とあっさり断られました。事前にメールでリクエストしろ、とは一切書かれていなかったので納得できませんでしたが、争っても無駄と判断し、諦めました。 残念な点②：ミニバー備え付けの水が有料だとはどこにも書いておらず（少なくとも私は、何かの注意書きなどを部屋では発見できませんでした）、無料と思い飲んでしまいました。これは自分でフロントに確認すべきだったと反省。 残念な点③：レイトチェックアウトが有料だったこと。有料が当たり前なのかもしれませんが、ほかのモンテビデオのホテルではある程度、無料で対応してくれていたので、淡い期待をしていたのですが、ダメでした。

Hi Speed InternetはLAN接続のみでした。WIFIは受付ロビーの物しかつながりませんでした。 立地は申し分ないのですが、ネット接続の問題だけがネックです。

Clean, good shower with good hot water, hotel well located, polite staff.

Great staff

Hotel muito bom, quartos espaços mas o box do chuveiro era pequeno. Hotel próximo a paradas de onibus e atrações na cidade. Recomendo.

Niveles hotel

My stay at the Holiday Inn Montevideo (Colonia 823) wasn't terrible, but the whole place felt run-down and not enjoyable. Here are some ways in which it didn't match my expectations: The first room I was in was right on a street; an alarm on the garage of the nearby Radisson went off all night long, so I asked for a different room. Not a big deal by itself. The bidet in the second room was completely broken. It did not have a spigot for water to come out in the normal place, just a knob to turn (something?) on. When this knob was turned, the water came out of a leak in the CEILING!! I.e. instead of water around your bits, you get a damn shower, even if you're just turning it on to see if it works. The toilet wouldn't flush solids properly. I often had to stand there and flush the damn toilet six or seven to get all the damn toilet. I have never had this experience in my life. I did not have any diarreha or other problems; the problem was the toilet. The water in pool was the temperature of a sauna and was cloudy; it looked to me like the PH was off. I swim a lot, but could not use the pool to swim. The exercise bike in the exercise room was visually ok, but completely broken. The elevator I used always stopped an inch off of ground level; it was always too high or too low and would cause me to stumble entering or leaving. The coffee at breakfast smelt and tasted terrible. I'm not sure if it was expired, or moldy, or burnt to charcoal before use or what, but it was

I like everything. I will recomended.

Z

Hotel está muito velho, sem manutenção. Precisando urgente um retrofit. Área da piscina está péssima. Mas o pior de tudo são os colaboradores. Mal educados, zero simpatia, zero proatividade e muita arrogância. Precisam urgente de um treinamento sobre como tratar clientes. Não volto nunca mais.

Hotel mais antigo

El hotel queda situado en un lugar que no es bonito, y se siente inseguro. Desde la entrada al hotel como en las habitaciones de no fumadores huele a cigarrillo. Las camas son cómodas, el televisor no es smartv. las fotos no se parecen a la realidad

Excelente ubicacion, muy buenas instalaciones y su bufet muy variado

Expensive, but not well maintained at all

직원분들 친절하고 다정함

n/a

The front desk staff is not very welcoming and their tones are very condescending. The front lobby is always smelling of cigarette smoke.

The no-smoking rooms smell extremely strongly of smoke. There is no escaping it. All the carpets in the public areas need replacing due to staining. The entire hotel needs a major refurb.

Excelente

Atendimento muito bom, indicações de locais a visitar, indicações de agências e etc. Cordialidade e atendimento dos funcionários muito bom. Quarto limpo, bem iluminado e com travesseiros e lençóis confortáveis.