総合評価とレビュー Hilton Guatemala City

Perfect! I love this hotel.

一年前に一泊利用した時は、歴史を感じるアンティークなコロニアル調ではあるものの設備はよく、なんの不自由もなかった。久しぶりの湯船にたっぷり浸かって旅の疲れも癒えたし、ボーイさんが部屋まで案内してくれるきちんとしたホテルだった。 楽しみにもう一度来て見たが、アメニティは揃っておらず、湯船にゆっくりつかれるだけ温度のお湯は出ず、部屋の冷蔵庫も無い状態。 このサイトのシークレットプライスで予約した一番おトクな部屋だったからかな？ レストランの接客は良かったが赤ワインは滓だらけ。ルームサービスで頼んだコーヒーもぬるめ。 首都の近代的なホテルとは違った良さがあったけど、これではやっぱり近代的なホテルがいいとなってしまう。

Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!

Excellent property

Great service

No me gustó la comida

Wonderful start to our honeymoon ❤️

The architecture and the atmosphere of the property is incredible, the comfort is really very pleasant. However, the staff in charge seems to be not very happy in their work and show a lot of lack of knowledge in their routine tasks. I definitely recommend the property but you have to improve a lot in customer service or improve training

Das gebuchte Zimmer nicht erhalten. Lage des Hotels schlecht. Nichts zu Fuß erreichbar.

Excelente!! Estuve en la fiesta de una boda

Nice and clean

Lindas instalaciones Excelente servicio

amazing services i love the place

Arrived at 10 pm on 12/29/24 we were welcome by a nice receptionist who attended our needs and explained restaurant times, money exchange, wifi, pool time, second day i ordered room service and they have a nice server named Fabio he was so polite, we would explain our breakfast every day i stayed 6 nights with my son and every day we had breakfast in our room, house keeper made sure our room was clean and beds made, my son and i had the most wonderful time in this hotel, i definitely recommend you to stay here, its affordable and beautiful.

Bueno todo

Nice hotel. But staff could be more helpful

Me encantaron las instalaciones, nuestra habitacion fue de lo mejor y seguro volveré al hotel. Lastimosamente no hubo desayuno buffet durante todos lo dias de la estadia.

Great hotel and nice arquitecture.

Great

The hotel is spectacular! We loved it!