The service at check in in the afternoon was rude and abrupt, but we found the morning staff people to be much friendlier. The breakfast nook staff person was especially helpful and friendly. The room was dark (even with all of the lights turned on. The carpet was very dirty and the room had a strong musty odor.

ここは電子レンジと冷蔵庫があり助かりました。 近くにはコインラウンドリー（約１ｋｍ）、ファーストフード店も あるのでビジネスマンの滞在としては良いのでは。

Rooms were clean and comfortable. Staff was pleasant and cooperative. I felt safe the entire time i was there

Breakfast was a wonderful addition to our stay.

the room was too small for all the stuff you had crammed into it. too small for two queen beds. tv blocked the mirror. when i booked i was told the room was on the second floor,it wasn't!

It's a place to stay if you need one. Very dated, tired. Staff were quite lovely!

We were happy with our stay, the comfort of the beds, the breakfast offerings, and the nice staff.

Everything was perfect. I stayed for 4 nights, and each day the hotel was clean and accommodating.

I wanted a bath but the stopper didn't stop the water very well and the diverter was fastened in the shower position. So much for "comfort"

The heater worked on and off at times. Lots of cigarette butts all over the place and smoking signs not clear

Staff were professional and room was nice. However , I asked my room to be serviced on saturday and it was not

Ckean room friendly staff

Room was clean although expected a walk in shower, although the bed was very hard and uncomfortable to sleep on. Great breakfast with lovely staff at front desk and in the kitchen.

Clean room- staff pleasant and great breakfast

Housekeeping was on the ball! Regardless of day, time, always followed through with tasks requested by me or suggestions they brought forth and recommended. Always a pleasure and smile no matter the circumstances. Wonderful job and great team!

I truly appreciated that one of the art pieces used in the room brought the best representation of Norfolk County and its agricultural history and foundation! Having been born in Tillsonburg, raised seasonally on the tobacco farm working the fields throughout my childhood brought back memories. A great way to represent Norfolk County to visitors throughout the world, it’s a beautiful place and deserves recognition. The room was very cozy, inviting from the time I arrived to the end of my stay. I ended up having to extend my visit therefore I was going out for a medical appointment one day and had a family member care for my pets, I notified housekeepers in hallway and asked if I could get room service as I was stepping out and my two small dogs would be out and about. They were kind, friendly and ensured me that it was no trouble. Upon arriving back the room was freshly cleaned and stocked up again. I couldn’t have asked for better service than I had received from all staff working except for one older gentleman who worked afternoons in the middle of the week days. He just seemed as if he truly didn’t want to be bothered or working but the income is sufficient. I think when you feel this way about your job, it may be worth finding something else that you might enjoy doing to offer a better service and a joyful atmosphere for yourself. Beds are comfortable and warm. I had the queen size bed with a love seat on ground floor with a patio door. Enjoyed this and worth $ extra

We were in town for a funeral the following day so the econo room met our needs. Small but clean. Enjoyed a nice complimentary breakfast.

Everything was great. The room was clean, the staff was kind and efficient. Enjoyed breakfast.

Very efficient at front desk. Appreciate it

Room had sone issues such