reception was always confused. receptionists were not friendly. breakfast was super poor (no food). parking slots were shortage. however, the room was good. it was comfortable and clean.

The airport shuttle was excellent and the price was great! However they desperately need more than one person on the desk. Additionally the heated pool off the lobby gives check-in a fetid atmosphere and there was a weird liquid inside the mini fridge which grossed us out. It was clear that the cleaning staff was not expecting a tip.

Quite frankly the only thing worth staying here for is the location, if not for that there is nothing going for it. The hotel staff was rude, dismissive, got combative over nothing, avoided my calls, the manager lied over the phone, and the manager himself (in addition to his staff) would hang up on me while I was asking questions. There was one employee who was at least honest and told me that the manager goes out of his way to avoid talking to customers and has been doing that since the employee worked there. Doesn’t end there though. When we arrived, the hallway and elevator stank of something I can’t even name, the sheets, pillows, and duvets were stained and dirty. The majority of our stay there was also a pile trash in the hallway that no one bothered to take care of until our last day there. Honestly, avoid this place. What a terrible experience.

Dirty, smelly, no parking

I decided to try out a new hotel and chose this one. The room was a king suite with the sofa. I was excited for my stay until I saw the room. It was filthy! Food was all over the bathroom floor, the tub and toilet were nasty. The carpet looked unkept and the bed had hair and lint in it. When I called the manager to switch rooms, he assured me I had the best room since it had a couch and I should stay there. Someone did come to vacuum, however, there was no housekeeping or anything to clean the room. Thankfully, I had cleaning wipes with me and I had to clean the bathroom so that I could use it and sanitize the room. I did cover the sofa with a sheet off the bed because I didn’t trust to sit on it by itself. I feel that the management just wants money from guests and doesn’t care about the comfort or cleanliness of the rooms. My husband was not pleased at all and we decided to never come to stay at this hotel again. I didn’t feel heard or cared for from the manager. If he would have sent housekeeping like he promised, then I would have felt better about the situation. If you choose this hotel, be prepared for a huge disappointment.

I have booked two rooms. The first room the door did not lock. You just push it open. Then the next room smelled of pet urine. The third room was okay and we were just tried. The doors to the outside were unsecured you can just walk into this hotel not very safe. Overall if they fixed these thing it would be a decent place to stay

Property was clean and people were nice

This property was okay. Clean enough but very convenient location. It’s dog and family friendly. Worked for my needs.

This place is a DUMP. The lamp did not work, it had a short in it, I asked for it to be replaced it was not. grout missing from bathroom tiles, the rest stained very gross. the breakfast was pitiful, the coffee undrinkable, and the doors that lead from outside were not locked. The one was completely missing where to put in the key card, so anyone off the street can enter without going through the lobby. The place was so old that even if they cleaned it is all old and stained and FALLING apart.

No where to park

Room was not stocked well....towels,cups,soap...Sheets had blood stains,Food on the floor....refrigerator not working,lamp not working,tv remote missing battery.Continental Breakfast not stocked.....You get what you pay for!

the tv was very restricted, we asked for new batteries because the remote did not work, they did give us other batteries and the remote still did not work. it was so warm in the breakfast area and the halls (85 degrees). the room ac did work, but it took hours to get the musty smell out of the room (next morning). i would never go back nor would i recommend this place.

The hotel was dirty. The room chair was stained awful and we didn’t wanna take our shoes off! We kept a light in worried about roaches. The ride to the airport was scary. The gentleman driving was kind, but was all over the road. While we checked in person after person came to desk with issues with their room. Staff were friendly, but this property needs a big cleaning and update of the property.

Not clear at all and service was below par

Dirty, staff was rude rooms were dirty, bathroom disgusting. No air in the lobby and hallways. Stains on the sheets whole place smells. No where to park due to the fact that they rent their parking lot and shuttle people to the airport. I took pictures and will be contacting the corporate office.

The room didn’t look like it had been cleaned. The bathroom floor was filthy and hairs were around the sink. Ants and other bugs were on the bedroom floor. The bed had stains on it and what looked like crumbs down the back. There was a smell throughout the room.

Clean, but they put me down as having checked out instead of the room across the hall from me. I returned to find my sheets on the floor (which I ended up changing for the overworked cleaning staff) and multiple beers missing from my fridge along with finding my suitcase opened with my medicine missing. I reported it the night it happened. Front desk staff was upset and suspected their staff had done it, and was apologetic that the manger wasn't in as he wanted something to be done. I was told the manager would be in the next morning, and when they weren't, the morning front desk employee tried to blame me for their mistake the day before, and then after acknowledging to me that YES they had wrongfully said I was checking out, and YES their staff had opened my room while I was gone, and YES my property was stolen from my room due to their actions, that they were choosing not to help me in any way with the theft that (again) they verbally acknowledged being responsible for.

The older man who manages/runs this location is not friendly. When I walked in the hotel to check-in, he was with other employees and he said, “Hijra,” a derogatory term for transgender people in India/Pakistan. My room keys continued to not work, forcing me to return to the front desk to get them rekeyed. The TV barely worked, with barely half of the channels on the guide offered. Only my phone would connect to the Wi-Fi, not either of my laptops. The older man would not accept the fact that I have 2 service dogs, and demanded to see paperwork, despite ADA regulations against it. He kept demanding I pay for the service animals until I showed him the regulations and said I would report him to the department of justice. The other employees that cleaned rooms etc were nice and accommodating.

They did not have any local television station so I could just check weather in the area.

Dirty pool and poor maintenance