I stayed for 5 days. The staff was very responsive and it was a facility that I would want to stay at again. thank you very much.

I made a mistake booking the wrong night and reception staff were so helpful in sorting . Highly recommend

Room was clean, bed was comfy. Breakfast good quality, hot

Very clean room and bathroom. Comfy beds .staff were friendly . Restaurant food was very good.

Property was is a good state, was allocated a room near the road with loud cars driving by. Also, the air conditioning unit was not functional. Parking was extortion noting that they own the property.

Great town location for a stay, clean and comfortable, great food and bar service, nice breakfast and lovely quiet room.

The room was clean, air conditioning worked well, however the only fault was the very poor water pressure in both the basin and the shower - this made it difficult to reach the correct temperature (Usually cold or too hot) and that was with the supply tap turned onto max. this is my 2nd visit and in different rooms/ floors (Ground & 2nd floor). Both have had the same issue. shame I would give this a 5* if they could sort the plumbing pressure issue out. Staff were very courteous and had a friendly approach. Breakfast was okay (full english) and they provided GF options for me. The Dinner was tasty but main course (Cod Loin) was sparse would be fine size portion on Master Chef! The hotel had a relaxing atmosphere with plenty of common areas to sit in.

Lovely clean room, comfortable bed and good bathroom.

The room was very clean

Excellent all round, nice friendly staff, good breakfast, would definitely stay again

Nice room so pleased you had towels , hairdryer and your own ironing board & iron. Bathroom was a little tired. Rubber under shower screen needs replacing and tiles around bath need re-grouting gone orange. The bathroom floor hadn’t been swept and needed a mop. But overall I was pleasantly surprised. Staff were very helpful and nice.

Overall service was great. Breakfast was amazing and location was just perfect to go in and out of city. Great for family stay.

Excellent location for visiting both London and Kent. Easy parking, great reception staff, friendly and professional. Good sized clead room, tremendous breakfast. Second or third time we've stayed here, always a good stay.

Reception staff were super friendly! We were pleased with our room because it was BIG! Very quiet so we were able to get a good sleep.

Clean room, Comfortable bed, safe location. Poor water pressure and kind of out of the way but overall, would recommend.

Great location for three night stay with the cleanest, well equipped with bright surroundings of any hotel I've stayed in recent times and at a very competive price.

We have stayed in this Exact Hotel on previous occasions after travelling down from "Bonnie Scotland" to visit our Family who stay in the Area but who unfortunately have no spare room in their house due to their children occupying their own bedrooms . We always find this Hotel very Clean and Tidy , and the staff all very polite as well as welcome and obliging to help with any request or queeries if we have any. We find the Reception staff always have a smile along with a "Good Morning/Afternnon/ Evening" on our return or a "Have a lovely day/afternoon/Evening" as we leave, particularly from the Senior Receptionist who has worked there for a number of years now and who we joke about being built in with the foundations lol. Will we return??? Yes, on our next visit to our Family in the Area, we will once again book into the same Hotel in Bexley (Black Prince) so we know our Stay will be comfortable as usual. Many Thanks........ Jimbo & Liz

Friendly & helpful staff. Spacious & clean room.

Clean and very spacious room, serene environment

The hotel was beautifully decorated in the main lobby area. Rooms had ample charging plugs, very clean and functional with USB and even type C charges so adaptors not really necessary.