When we first walked in, the property looked beautiful, but that ended beyond the grand entrance. We found multiple dead massive roaches in the public restrooms by the dining area. We then went to our rooms and had to request a new room because the room reeked of cat urine. The poor front desk woman was overwhelmed with customer complaints and did her best as people were demanding new rooms, and demanding refunds as they went to find new places to stay.
The elevators were broken and did not work properly. The hallways leading to the rooms were also quite dirty. The pool area was not clean, and VERY poorly lit. Unfortunately it seems this property’s maintenance has been massively neglected.