総合評価とレビュー Homewood Suites by Hilton Austin-South/Airport

エクスペディアで予約しデポジットも入れてconfirmation numberも取った。ホテルに着くと「部屋はない」、「向いの別にホテルに行け」という。行ってみると「部屋はない」という。もとに戻りクレームを言うと６~７件電話してようやく見つけたようでそこへ「タクシーで行けと」もう深夜は過ぎていた。到着して泊まったホテルはもとの予約のホテルの半額以下の部屋。それでもデポジットはエクスペディアに全額取られた。こんな信用ならない予約サイト、こんな信用ならないホテルはもう御免である。 Reseved hotel via Expedia with full deposit. Arrived at the hotel and the hotel manager said "No Room for You. Go to the other hotel on the opposite side." So I went and being said "No room for you" So I went back to the original place, Then the manager made 6 to 7 calls keep saying four letter words. Then he found one and told me "take taxi and go this place" I took a cab and was forced to check in and stayed at a hotel with half the price. Expedia took all the deposit. I will never use such UNRELIABLE booking site and will never book such bad hotel.

オースティンの中心部へはタクシーで15分以内、fasuten利用で15ドル前後です。 SXSW期間中は値段が3万円近くになっています。

I was impressed with the size of the room, the quality of the breakfast, and especially the service I got from the front desk person. Great value!

Living room and bedroom separation was great. An amazing place to stay in

I chose this hotel for the location (close to my nieces house) and the type of room ( like a mini apartment). I understand that this an older property, is ok, but to me its looked unkept There was a smell in the hallways like cigarettes' smoke, the carpets looked old and overused. Even the cart we used to take our lugged to the room was making a funny noise all the way to the floor. The room smelled a bit like bug spray. However, we loved the layout of the room, full fridge, mini kitchen, and separate bedroom was a perfect. The shower head was high and the water pressure was outstanding! as well as the smell of the shampoo, lotion and soap. The staff was helpful as well! A little bit of TLC and this location can be jewel. We didn't use the pool or gym, but they do have it.

Overall great experience

Fue mi primera vez ospedarme aqui pero todo fue excellente sobretodo el servicio al cliente 100 de 100 para la señorita FABIOLA fue muy amable

Jarred at the front desk, I think, sensed I was stressed and tired and worked to get me a quiet room on the top floor. His effort made a big difference in a dark day for me. Thanks

Overall our stay was fine but the a/c never cooled the room down. We only stayed one night but it was 74-75 degrees in the room the whole time. Too toasty for me.

The front desk clerk was great at check in, throughout our stay and again at check out. The amenities and the layout of our room was perfect. We would stay here again. Great central location.

Room was clean and smelt nice. Breakfast was so good! Real food cooked by the staff and everything was fresh. Great variety too!

Everyone very helpful and polite. All clean and well organized. Very relaxing.

very happy

I got a bit more than what I paid for, which is all I want! Room was spacious and clean. The breakfast was more than I expected in terms of quality and variety. Location is very convenient but our room was fairly noisy. The staff was friendly.

Every staff member, from service to management, was extremely kind, helpful & professional. Our room was very clean, as was the entire hotel.

Enjoyed our stay, will book again

Great beds. Quiet halls. The only complaint was the water did not stay hot long enough for my shower, but in their defense they were completely booked the nights we stayed there.

A nice suite for the money.

We enjoyed our suite. Before we checked out we had an issue with the dishwasher and the front desk staff was reassuring that engineering/ maintenance was going to handle it. We were pleased with how responsive they seemed.

Na