Sufficient breakfast close to the hospital and university

The hotel was good, staff was great, but the surrounding area wasn’t the best. Still would stay again though. Nothing too bad.

Not a bad place overall. Perfect if you need to stay close to the medical centers downtown. Biggest complaints I guess were my higher expectations of what seems to be a nice hotel...very small bathroom (door opens 1 inch from toilet so you have to maneuver to get in), can't sign in to streaming services (even most lower end hotels have this), not the friendliest front desk staff, parking is 2 blocks away in garage or $22 valet parking.

Staff were awesome. The free breakfast was good. It would've been great if the restaurant and bar had been open.

Very friendly staff and spacious rooms. Beds were comfortable. It was nice they offered breakfast since the restaurant was closed. The location worked well for us since we don't mind walking and it was a short drive to Niagara Falls. I would stay here again.

cleaniness and felt safe

The staff were awesome very welcoming helpful

Kindness and customer service throughout our stay. Excellent free shuttle service (kudos to our driver - a Russian gentleman who has just recently started with Wyndham). Valet was excellent - breakfast fresh. No complaints!

Was in Buffalo for my daughter’s Nursing School graduation and stayed a couple nights at the Wyndham Garden Buffalo Downtown. The room was a little stuffy at first but after turning on the AC we were very comfortable and slept really well! The daily breakfast was pretty decent and our stay qualified for free valet service, which saved us time and was hassle-free.

Very good

The hotel had four televisions in the dining area and common areas. The televisions were set on Fox News and ESPN stations with no access to change to more moderate stations. The television provided propaganda all day and evening. I felt like the hotel was a vehicle for very conservative views and disregarded the views of other guests. A steady flow of attacking people who disagree with republican views and policies.

Rooms very small; breakfast was better than average Staff very pleasant.

Staff was friendly. Doors to my room and people around us and bathroom were out of alignment. So we had to push/slam to open or close. Very noisy, rude and troublesome. Hotel was old, in scary area and food was cheap.

Need a better way to make sure the bedsheets are clean and that they smell like it too.

I got there and immediately the woman tried to charge me for parking then lied and told me it was going to be in front of the hotel instead of across the street in the hospital parking lot which patrons do not have access of going back and forth. Then one of the valets caused damage to my passenger seat with gum stuck to the leather seat. Didn’t even alert me. To top it off she charged my card an extra $50 after I told her parking is free for me. The charges didn’t come off my credit card until a week and a half later which is unusual. Overall the one night stay was meh. I was able to get the gum out but was super annoyed. NEVER AGAIN!

The overall condition of the property was average. The rooms were clean, but you can hear other guests and staff in rooms around you. The location was not ideal for downtown with very few options for restaurants. If you are a walker, you must bring your walking shoes.

friendly staff

Have stayed here before Staff are all very friendly and the free shuttle is great when we go out for dinner It is a nice hotel

It was very close to the hospital. Everyone was very kind.

Room clean and comfortable/ staff pleasant and informative. Quite convenient to the hospital which was the intended purpose of the visit. I’ve stayed in this hotel a few years ago and the quality and convenience and consistency are a welcomed benefit in a time when and where hospitality has declined.